Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chloe Monica

Syracuse,NY

Summary

Compassionate homeless shelter shift lead, known for high productivity and efficiency in task completion. Possesses strong organizational, crisis management, and strategic planning skills essential to operating shelters effectively. Excellent at communication, empathy, and leadership, ensuring both staff and residents are supported and operational goals met. Committed to ensuring quality care for every client that walks in and advocating for those who do not have their own voice.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Supervisor

The Salvation Army Women's Shelter
Syracuse, NY
08.2024 - Current
  • Assisted homeless clients with procuring mental health support and other various community resources.
  • Developed individualized treatment plans based on each client's unique needs.
  • Composed or prepared correspondence, case notes and narratives with computer-based applications.
  • Implemented crisis intervention techniques when necessary.
  • Upheld company standards and compliance requirements for operations.
  • Maintained accurate records of client information, program statistics, financial data, and other related documents according to established protocols.

Education

High School Diploma -

Liverpool High School
Liverpool, NY
06-2021

Skills

  • Strategic planning
  • Policy enforcement
  • Training and mentoring
  • Multicultural sensitivity
  • Shelter operations
  • Crisis management
  • Client advocacy
  • Compassionate communication
  • Time management
  • Adaptability
  • Diversity & Inclusion
  • Certified in CPR/AED
  • Interpersonal skills
  • Community outreach
  • Attention to detail
  • Public assistance program knowledge
  • Data entry and analysis
  • Dependable and responsible

Certification

  • HMIS License
  • CPR Certified

References

References available upon request.

Timeline

Shift Supervisor

The Salvation Army Women's Shelter
08.2024 - Current
  • HMIS License
  • CPR Certified

High School Diploma -

Liverpool High School
Chloe Monica