Chloe Morris
Albuquerque,NM
Summary
Detail-oriented beverage industry leader recognized for exceptional product knowledge and customer service. Expertise in developing engaging promotional events and training teams to deliver outstanding service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
HIV Ambassador
Department of Health
Albuquerque, NM
08.2025 - Current
- Educated community members on health programs and resources.
- Assisted in organizing public health events and outreach initiatives.
- Coordinated logistics for health promotion campaigns and workshops.
- Collected feedback from participants to improve future programs.
- Supported team in developing educational materials on health topics.
- Engaged with diverse populations to foster community partnerships.
Lead Bartender/Barista
Smothered
Albuquerque, NM
04.2025 - Current
- Developed and maintained a diverse drink menu, incorporating seasonal ingredients and trends.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Implemented efficient bar workflows, enhancing service speed during peak hours.
- Collaborated with management to design promotional events that increased foot traffic.
Color Consultant
Sally's Beauty
Albuquerque, NM
10.2024 - 05.2025
- Analyzed client color preferences to recommend suitable products for diverse hair types.
- Developed personalized color consultations to enhance customer satisfaction and loyalty.
- Educated clients on color application techniques and product usage for optimal results.
- Collaborated with team members to maintain organized displays of color products and tools.
Server
66 Diner
Albuquerque, NM
06.2023 - 08.2024
- Provided exemplary customer service in fast-paced dining environment.
- Coordinated food and beverage orders efficiently with kitchen staff.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Developed strong rapport with regular customers, enhancing their dining experience.
- Managed multiple tables simultaneously while maintaining high service standards.
Beverage Server
Jack's Casino
Cleveland, OH
04.2022 - 08.2022
- Delivered prompt and courteous beverage service to enhance guest satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Implemented efficient workflow processes that reduced serving times during high-traffic periods.
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
Supervisor
Mozart's Coffee Roasters
Austin, TX
11.2020 - 01.2022
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored team members on brewing techniques and equipment usage.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Developed workflow improvements that enhanced efficiency in coffee preparation processes.
Lead Barista
Quack's 43rd Street Bakery
Austin, TX
11.2019 - 11.2020
- Supervised daily operations of coffee preparation and service for optimal customer experience.
- Trained and mentored new baristas on beverage techniques and equipment usage.
- Implemented inventory management practices to ensure availability of high-quality ingredients.
- Developed seasonal beverage menus, enhancing customer engagement and sales.
Education
High School Diploma -
Grady High School
Atlanta05-2011
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Social media management
- Product recommendations
Timeline
HIV Ambassador
Department of Health
08.2025 - Current
Lead Bartender/Barista
Smothered
04.2025 - Current
Color Consultant
Sally's Beauty
10.2024 - 05.2025
Server
66 Diner
06.2023 - 08.2024
Beverage Server
Jack's Casino
04.2022 - 08.2022
Supervisor
Mozart's Coffee Roasters
11.2020 - 01.2022
Lead Barista
Quack's 43rd Street Bakery
11.2019 - 11.2020
High School Diploma -
Grady High School