Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Work History
Deployment Specialist
1 Year 2 Months
Pilot Castrophe | 03.2024 - 05.2025
Utilized project management tools to track deployment progress and ensure timely completion of tasks.
Analyzed deployment data to refine processes, improving overall service delivery and client satisfaction.
Managed project timelines and resources effectively, consistently delivering deployments on schedule and within budget constraints.
CNA
8 Months
Twin Oaks Nursing Home | 06.2023 - 02.2024
Provided compassionate patient care, ensuring comfort and safety for residents.
Assisted with daily living activities, promoting independence and dignity among patients.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Collaborated with interdisciplinary teams to develop individualized care plans for residents.
Phlebotomist
1 Year 2 Months
Kedplasma | 02.2022 - 04.2023
Collected blood samples efficiently, ensuring patient comfort and safety throughout procedures.
Maintained accurate records of donor information and blood collection processes for compliance.
Trained new phlebotomists on techniques and best practices to enhance service quality.
Monitored inventory levels of supplies, requesting replenishments to prevent shortages.
Customer Service Representative
4 Years 9 Months
ContinuumGlobal | 11.2021 - 2022
Assisted customers with inquiries and resolved issues through effective communication.
Managed high call volumes while maintaining quality service standards.
Utilized CRM software to track customer interactions and improve service efficiency.
Collaborated with team members to streamline processes and enhance customer satisfaction.