Chloe Munoz
Summary
Professional and adaptable receptionist known for exceptional customer service and time management. Experienced in handling inquiries, coordinating with team members, and maintaining organized operations to support seamless front desk functionality.
Overview
3
3
years of professional experience
Work History
Receptionist
Sandals nail & spa
Sylvania, Ohio
10.2023 - Current
- Manage front desk operations and greet clients warmly at Sandals nail & spa.
- Schedule appointments using salon management software, enhancing customer convenience and satisfaction.
- Handle customer inquiries and resolved issues promptly to ensure satisfaction.
- Maintain a clean and organized reception area to create a welcoming environment.
- Process payments and managed cash transactions accurately, ensuring smooth operations during busy periods.
- Answer incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinate with team members to optimize workflow during peak service hours.
- Provide information on services offered, promoting special packages and products effectively.
- Assist technicians by preparing treatment rooms and stocking necessary supplies, supporting efficient service delivery.
Education
Medicinal And Pharmaceutical Chemistry
Schoolcraft College
Livonia, MI06-2026
Skills
- Front desk operations
- Customer service
- Customer and client relations
- Multi-line telephone skills
- Calendar management
- Data inputting
- Attention to detail
- Time management
- Team collaboration
- Meticulous and organized
- Problem solving
- Positive and professional
Timeline
Receptionist
Sandals nail & spa
10.2023 - Current
Medicinal And Pharmaceutical Chemistry
Schoolcraft College