Chloe Neff
International Falls,MN
Summary
Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
15
15
years of professional experience
Work History
Consultant/Owner
Scentsy
Seminole, OK
01.2014 - Current
- Demonstrate products to consumers.
- Explain technical product or service information to customers.
- Identify potential customers.
- Arrange delivery of goods or services.
- Process sales or other transactions.
- Take product orders from customers.
- Contact current or potential customers to promote products or services.
- Hosted booths at large scale festivals serving 20-40 customers every 8 minutes while multitasking demonstration of products, handing out samples, taking large volume orders, and sold out over $5,000.00 in product.
Uber Partner Driver
Uber
Jacksonville, NC
07.2018 - 10.2023
- Drive passenger vehicles.
- Maintain vehicles in good working condition.
- Provide transportation information to passengers or customers.
- Assist passengers during vehicle boarding.
- Calculate costs of goods or services.
- Collect fares or payment from customers.
- Communicate with others to coordinate vehicle movement.
- Follow safety procedures for vehicle operation.
- Inspect motor vehicles.
- Prepare accident or incident reports.
- Receive information or instructions for performing work assignments.
- Report vehicle or equipment malfunctions.
Kitchen Supervisor
Mustang Taproom-Seymour-Johnson AFB
Goldsboro, NC
03.2019 - 01.2020
- Create new recipes or food presentations.
- Plan menu options.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Provide basic information to guests, visitors, or clients.
- Collect payments for goods or services.
- Develop organizational policies or programs.
- Maintain regulatory or compliance documentation.
- Prepare staff schedules or work assignments.
- Maintain operational records.
- Manage inventories of products or organizational resources.
- Resolve customer complaints or problems.
Unarmed Security Guard
Allied Universal
Goldsboro, NC
03.2019 - 07.2019
- Block physical access to restricted areas.
- Patrol properties to maintain safety.
- Provide first aid or rescue assistance in emergencies.
- Investigate illegal or suspicious activities.
- Maintain public order or security.
- Respond to emergencies to provide assistance.
- Monitor access or flow of people to prevent problems.
- Prevent unauthorized individuals from entering restricted areas.
- Write operational reports.
- Use weapons or physical force to maintain security.
- Warn individuals about rule violations or safety concerns.
Auto Mechanic Apprentice
R'N'D Garage
Goldsboro, NC
01.2019 - 07.2019
- Inspect vehicles to determine overall condition.
- Record information about parts, materials or repair procedures.
- Operate transportation equipment to demonstrate function or malfunction.
- Adjust equipment to ensure optimal performance.
- Test mechanical systems to ensure proper functioning.
- Replace worn, damaged, or defective mechanical parts.
- Adjust vehicle components according to specifications.
- Repair non-engine automotive or vehicle components.
- Confer with coworkers to coordinate work activities.
- Read work orders or descriptions of problems to determine repairs or modifications needed.
- Inspect gas systems or components to identify leaks or other potential hazards.
- Estimate costs for labor or materials.
- Confer with customers or users to assess problems.
General Laborer
Express Employment Professionals
Jacksonville, NC
06.2017 - 04.2019
- Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.
- Read plans, instructions, or specifications to determine work activities.
- Measure, mark, or record openings or distances to layout areas where construction work will be performed.
- Clean or prepare construction sites to eliminate possible hazards.
- Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes.
- Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.
Call Center Representative
Alorica
Jacksonville, NC
11.2017 - 04.2018
- Exceeded sales targets, closing 150+ deals monthly through consultative selling.
- Resolved customer inquiries with strong problem-solving and communication skills.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Explain products or services and prices, and answer questions from customers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Conduct client or market surveys to obtain information about potential customers.
Truck Driver
The Transportation Solution
Dallas, TX
01.2016 - 04.2018
- Responsible for ensuring safe and efficient delivery of goods across various states.
- Delivered over 2,000 freight loads with a 98% on-time delivery rate, consistently exceeding company targets.
- Maintained a spotless safety record over 500,000 miles driven, receiving the 'Excellent Driver' recognition in 2018.
- Coordinated with warehouse operations, speeding up loading and unloading processes, resulting in 25% quicker turnaround times.
General Manager
Toys R Us
Killeen, TX
03.2011 - 04.2015
- Optimized sales floor layouts, improving customer experience.
- Conducted performance evaluations and implemented efficiency improvements.
- Analyze data to inform operational decisions or activities.
- Analyze financial records to improve efficiency.
- Direct organizational operations, projects, or services.
- Direct sales, marketing, or customer service activities.
- Prepare staff schedules or work assignments.
- Determine pricing or monetary policies.
- Direct financial operations.
- Provide basic information to guests, visitors, or clients.
- Develop marketing plans or strategies.
- Conduct employee training programs.
- Hire personnel.
- Implement organizational process or policy changes.
- Develop organizational goals or objectives.
- Develop organizational policies or programs.
- Monitor performance of organizational members or partners.
- Manage environmental sustainability projects.
- Plan facility layouts or designs.
Education
AR-15 Armorer Certificate -
Sonoran Desert Institute
AZBachelors Degree - Business Administration, Human Resources
CTU Online
COAssociate Degree - Pre-Education
Oklahoma State University Institute of Technology
OKSkills
- Product demonstration
- Sales negotiations
- Customer acquisition
- Service promotion
- Data analysis
- Customer relationship management
- Inventory management
- Vehicle maintenance
- Effective communication
- Problem solving
- Time management
- Relationship building
- Adaptability
- Public speaking
- Client rapport
- Business planning
- Vehicle inspection
- Parts ordering
- Safety compliance
- Technical documentation
- Attention to detail
- Conflict resolution
- Sales negotiation
- Fluid exchanges
- Automotive troubleshooting
- Computer diagnostics
- Technical aptitude
- Tire services
- Preventive maintenance procedures
- Maintenance
- Preventative maintenance
- Notetaking
- Diagnostic
- Battery services
- Jacking safety
- Brake systems
- Correct tool use
- Preventive maintenance work
- Computer scanning
- Headlight adjustment
- Spark plug replacement
- Bearing service
- Filter replacements
- Fluid replacement
- Access control
- Emergency response
- Surveillance monitoring
- Incident reporting
- Customer service
- Risk assessment
- Decision making
- Identification verification
- Government security clearance
- General security
- Access control management
- Emergency evacuation procedures
- Conflict de-escalation
- Document management
- Screening wands
- Asset protection
- Premises patrol
- First aid and CPR certified
- Active shooter training
- Access badge distribution
- CCTV surveillance
- High level of integrity
- Conflict resolution techniques
Notes And Activities
Willing to relocate: Anywhere, Authorized to work in the US for any employer, OSHA 10, Non-CDL Class C, Certified Notary Public, Driver's License
Licenses Certificates Additional Training
- AR-15 Armorer, Sonoran Desert Institute
- OSHA-10
Timeline
Kitchen Supervisor
Mustang Taproom-Seymour-Johnson AFB
03.2019 - 01.2020
Unarmed Security Guard
Allied Universal
03.2019 - 07.2019
Auto Mechanic Apprentice
R'N'D Garage
01.2019 - 07.2019
Uber Partner Driver
Uber
07.2018 - 10.2023
Call Center Representative
Alorica
11.2017 - 04.2018
General Laborer
Express Employment Professionals
06.2017 - 04.2019
Truck Driver
The Transportation Solution
01.2016 - 04.2018
Consultant/Owner
Scentsy
01.2014 - Current
General Manager
Toys R Us
03.2011 - 04.2015
AR-15 Armorer Certificate -
Sonoran Desert Institute
Bachelors Degree - Business Administration, Human Resources
CTU Online
Associate Degree - Pre-Education
Oklahoma State University Institute of Technology