Chloe Palmer
Wasilla,Alaska
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Administrative Assistant
Remote Alaska Soultions
Palmer, AK
10.2025 - Current
- Assisted in document preparation and management for multiple projects.
- Supported budget management through expense tracking and reporting processes.
- Implemented best practices for document control to streamline operations.
Paraprofessional
Houston Middle School
Houston, AK
08.2025 - 10.2025
- Worked closely with students individually and in small groups to reinforce concepts, while also monitoring behavior and helping to de-escalate conflicts.
- Additional responsibilities included supervising students during lunch, recess, and transitions to maintain a safe and orderly school environment.
Secretary 1
Houston Middle School
Houston, AK
09.2023 - 08.2025
- Manages comprehensive front office operations, serving as the initial point of contact for all school visitors, staff, students, and parents.
- Oversees all communications and diligently maintains student records, ensuring a secure and welcoming environment critical to the school's daily functions.
Server
Bearpaw River Brewing Co.
Wasilla, AK
04.2023 - 10.2024
- Delivered exceptional customer service in a high-volume environment, enhancing guest experiences.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, improving operational efficiency.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Records Specialist
MSBSD
Palmer, AK
01.2023 - 09.2023
- Assembles student IEP documentation, reviews eligible student files for all required supporting compliance documentation, tracks and maintains data in appropriate student management system.
- Conducts follow up through routine processes to maintain current information on student files.
Receptionist
Heavens Best Carpet Cleaning
Wasilla, AK
05.2021 - 01.2023
- Managed customer relationships to enhance satisfaction. Oversaw transaction processes to ensure accuracy and efficiency. Coordinated technician schedules to optimize service delivery.
- Executed administrative duties, including document filing and material copying, to streamline workflow.
Teller
Matanuska Valley Federal Credit Union
Palmer, AK
11.2019 - 12.2020
- Responsible for handling financial transactions for members, having a good knowledge of the products and services provided, as well as practicing confidentiality and security
- Processed cash and check transactions accurately and efficiently.
Education
Mat-Su Career and Tech High School
Wasilla, Alaska05.2019
Bachelor of Arts - Elementary Education
Western Governors University
12.2029
Skills
- Microsoft Office
- Google Products
- Professionalism and courtesy
- Cash handling expertise
- Problem-solving
- Effective communication
- Scheduling proficiency
- Task prioritization
Certification
- Alaska Food Worker Card
- Alaska CHARR TAP Certifcation
Timeline
Project Administrative Assistant
Remote Alaska Soultions
10.2025 - Current
Paraprofessional
Houston Middle School
08.2025 - 10.2025
Secretary 1
Houston Middle School
09.2023 - 08.2025
Server
Bearpaw River Brewing Co.
04.2023 - 10.2024
Records Specialist
MSBSD
01.2023 - 09.2023
Receptionist
Heavens Best Carpet Cleaning
05.2021 - 01.2023
Teller
Matanuska Valley Federal Credit Union
11.2019 - 12.2020
Mat-Su Career and Tech High School
Bachelor of Arts - Elementary Education
Western Governors University