Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Optometric Technician
Eye Designs Vision
12.2021 - Current
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.