Diligent server and bartender with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with fellow staff members to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Tom Brown’s Restaurant
10.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Bartender
Original Waterfront Crab Shack
02.2020 - 09.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Supervisor
Stars and Strikes
12.2018 - 12.2019
Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
Closed out cash register and prepared cashier report at close of business.
Completed bar opening and closing procedures.
Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
Education
High School Diploma - Academics
Austin High School
Decatur, AL
05.2015
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Timeline
Server/Bartender
Tom Brown’s Restaurant
10.2023 - Current
Server/Bartender
Original Waterfront Crab Shack
02.2020 - 09.2023
Bar Supervisor
Stars and Strikes
12.2018 - 12.2019
High School Diploma - Academics
Austin High School
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