Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Richardson

Mooresville,NC

Summary

Experienced and cheerful Restaurant Hostess with a solid foundation in greeting, seating, and guiding guests. Skilled in scheduling dining reservations and addressing guest requests and complaints. Committed to delivering the highest quality of service. Hard working, organized and very familiar with all aspects of the restaurant environment. I am a positive and an upbeat individual who has enthusiasm for helping others.

Overview

9
9
years of professional experience

Work History

44 Mills Kitchen & Tap

Hostess
6189 Bayfield PKWY Concord, NC 28027
09.2022 - Current
  • Distributes food during busy peak periods to drive customer satisfaction.
  • Assists servers by providing glassware and utensils to guests.
  • Accepts opportunities to learn new skills, improve performance and cross-train for other positions.
  • Adheres to company quality constraints and industry best practices for guest satisfaction.
  • Takes reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answeres customer questions about hours, seating and menu information.
  • Assigns patrons to tables suitable for needs and restaurant section rotation.
  • Supports servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivates positive guest relations by managing information and orchestrating speedy seating.
  • Works with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informs servers of newly seated parties for speedy service.
  • Documents reservations, alerts servers and managers of large groups and prepares seating.

Volunteer

Waters Edge Equestrian
03.2019 - 03.2021
  • Provided assistance with special events and programs.
  • Provided assistance to staff in the daily operations of the organization.

Volunteer

Lake Point Equestrian
02.2016 - 10.2018

Managed summer camp operations and contributed to organizing birthday parties, including the daily tasks of releasing horses to pasture and ensuring their proper feeding.

Babysitter

  • Assisted with bedtime routine including bathing, dressing, and teeth brushing.
  • Supported students in completing homework and special assignments spanning multiple subjects.
  • Engaged young children through interactive activities such as games, puzzles, and reading.
  • Established effective communication with children and guardians.
  • Efficiently cleaned and organized play area, picking up toys and straightening up to maintain an organized space.
  • Safely transported students to and from school while also facilitating their transportation needs for various extracurricular engagements.

Pet Sitter

  • Maintained professional communication with pet owners using phone calls, emails, and text messages.
  • Conducted regular walks and engaged animals in rigorous play activities.
  • Adhered to detailed instructions provided by pet owners for preparation of food and water.
  • Administered medication to pets according to the guidelines provided by pet owners.
  • Scooped and cleaned litter trays, as well as maintained fresh food and water for pets to ensure a hygienic environment.

Education

Some College (No Degree) - Kinesiology/ Currently in Real Estate Training

Cox Mill High School
Concord, NC

Skills

  • Self Motivation
  • Attention to Detail
  • Adaptability and Flexibility
  • Reservations Coordination
  • Activity Planning
  • Great Listener
  • Organized
  • People Person
  • Willing To Work Hard And Learn New Skills
  • Strong leadership
  • Reservation Management
  • Guest Relations
  • Customer Service

Timeline

44 Mills Kitchen & Tap

Hostess
09.2022 - Current

Volunteer

Waters Edge Equestrian
03.2019 - 03.2021

Volunteer

Lake Point Equestrian
02.2016 - 10.2018

Babysitter

Pet Sitter

Some College (No Degree) - Kinesiology/ Currently in Real Estate Training

Cox Mill High School
Chloe Richardson