Chloe Sauceda
San Antonio
Summary
Dynamic Team Leader with a proven track record at Whatabuger, excelling in team motivation and problem-solving. Expert in fostering an inclusive environment, enhancing customer satisfaction, and driving team performance. Skilled in coaching and relationship building, significantly contributing to organizational goals and staff development.
Overview
3
3
years of professional experience
Work History
Team Leader
Whatabuger
01.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Pleasanton
Pleasanton, TXSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- Coaching and mentoring
- Documentation and reporting
- Overseeing daily activities
- Quality improvement
- Relationship building
- Cash handling
- Complaint resolution
Timeline
Team Leader
Whatabuger
01.2022 - Current
Pleasanton
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