Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable, successful server/ hostess providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server/ hostess position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Server/hostess
Susa Hibachi Grill
105 McReynolds St, Carthage, NC, 28327
06.2022 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.