Jordan Hanlon
Leander,TX
Summary
Enthusiastic and reliable person who takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server/Hostess
Pluckers Wing Bar
05.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards, including bussing tables.
- Explained menu items and suggested appropriate options for food allergy concerns
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cashier
Randalls
08.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Leander High School
Leander, TX05.2022
Skills
- Guest Flow
- Table Monitoring and Turnover
- Order Accuracy and Delivery
- Anticipating Guest Needs
- Warm and Friendly
- Cool Under Pressure
- Cash Handling
- Guest Satisfaction
- Customer Service and Rapport
- Cleaning and Sanitizing
Timeline
Server/Hostess
Pluckers Wing Bar
05.2022 - 04.2023
Cashier
Randalls
08.2021 - 05.2022
High School Diploma -
Leander High School