Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Hope Jellis

Lemon Grove,CA

Summary

I just moved to San Diego from perviously living in Erie, CO for 19 years. I've worked in the service industry for about 2 1/2 years now and have worked in childcare such as babysitting for longer than I can remember. I've adapted to assisting to peoples needs or wants as well as I have learned how to deal with so many different and difficult situations and problematic people. I have so far enjoyed everyday working with people and creating new bonds with customers.

Overview

2
2
years of professional experience

Work History

Server/Hostess

Piripi
03.2021 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Increased sales significantly by upselling higher-end products to customers.

Server/Bartender

Lucile's Creole Cafe
07.2022 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

No Degree - Hospitality

Metropolitan State University of Denver
Denver, CO
05.2026

High School Diploma -

Erie High School
Erie, CO
05.2022

Skills

  • High-Volume Dining
  • Menu Memorization
  • Age Verification
  • Cash Register Operations
  • Taking Reservations
  • Communications Protocols
  • Adaptable and Flexible
  • Guest Flow
  • Transactions and Cash Handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Server/Bartender

Lucile's Creole Cafe
07.2022 - 12.2022

Server/Hostess

Piripi
03.2021 - 06.2023

No Degree - Hospitality

Metropolitan State University of Denver

High School Diploma -

Erie High School

Similar Profiles

CREATE PROFILE
Hope Jellis