Olivia Darensbourg
Encino,CA
Summary
Motivated and dependable server with an engaging personality bringing skills in order management, payment processing and upselling. Willingness to take on added responsibilities to meet team goals and individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server/Hostess
Roscoe's Chicken And Waffles
03.2022 - 12.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Server
HQ Gastropub
01.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Collaborated with the team to maintain a high standard of service and uphold the restaurant's reputation.
Marketing Manager
Liberty Tax Service
01.2020 - 05.2021
- Responsible for all online marketing including, Yelp Campaigns, Google reviews, Facebook ads.
- Setting up appointments and following up with the customers. B to B marketing on weekends during the tax season
Education
Bachelor of Arts - Architecture
Los Angeles Pierce College
Los Angeles05.2026
High School Diploma -
Taft Charter High School
Woodland Hills, CA06.2022
Skills
- High-Volume Dining
- Bill Computation
- Dining Area Maintenance
- Fluent in Russian
- Safe Food Handling
- Service Prioritization
Timeline
Server
HQ Gastropub
01.2023 - 11.2023
Server/Hostess
Roscoe's Chicken And Waffles
03.2022 - 12.2023
Marketing Manager
Liberty Tax Service
01.2020 - 05.2021
Bachelor of Arts - Architecture
Los Angeles Pierce College
High School Diploma -
Taft Charter High School
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