Chloe Smith
Oakdale
Summary
Business graduate with proven experience in customer service, operations, and leadership. Currently a Management Assistant at Enterprise, promoted from the Management Trainee program. Known for driving results, mentoring team members, and exceeding customer expectations.
Overview
6
6
years of professional experience
Work History
Management Assistant / Management Trainee
Enterprise Rent-A-Car
Old Saybrook
01.2024 - Current
- Promoted from Management Trainee to Management Assistant in February 2025
- Lead daily operations, customer service, and sales performance at branch level
- Mentor and support new hires and trainees in business processes
- Analyze branch metrics to develop revenue-driving strategies
- Delivered high-quality service while managing rental process, logistics, and fleet coordination
Beverage Cart Attendant
Fox Hopyard Golf Club
East Haddam
03.2022 - 05.2024
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Managed inventory levels for drinks and food supplies.
Server
Irene's Restaurant
Norwich
08.2019 - 05.2024
- Processed payments using point-of-sale system efficiently and accurately.
- Provided excellent customer service and ensured guest satisfaction during dining experiences.
- Managed table assignments and coordinated with kitchen staff for timely order delivery.
- Provided exceptional service to high volume of daily customers.
Day Camp Director
New London County 4-H
Franklin
06.2021 - 08.2021
- Supervised staff to ensure adherence to safety protocols and guidelines.
- Trained new staff on camp policies, procedures, and best practices.
- Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
Education
B.S. - Business Administration
Eastern Connecticut State University
Willimantic, CT 08.2022 - 05/2024
Skills
- Customer Service
- Operational Management
- POS & Cash Handling
- Problem Solving
- Training & Development
- Time Management
- Sales performance
- Inventory management
- Staff training
- Effective communication
- Time management
- Adaptability in leadership
- Performance evaluation
Timeline
Management Assistant / Management Trainee
Enterprise Rent-A-Car
01.2024 - Current
B.S. - Business Administration
Eastern Connecticut State University
08.2022 - 05/2024
Beverage Cart Attendant
Fox Hopyard Golf Club
03.2022 - 05.2024
Day Camp Director
New London County 4-H
06.2021 - 08.2021
Server
Irene's Restaurant
08.2019 - 05.2024