Chloe Tessmer
Ennis
Summary
Hardworking professional with robust history of delivering top-tier coffee shop customer service. Positive and upbeat in handling order taking, food delivery, and customer relations. Comfortable working in high-volume service environments.
Overview
4
4
years of professional experience
Work History
Barista Shift Supervisor
Roasted Beeanery
Midlothian
10.2025 - Current
- Supervised barista team during peak hours, enhancing service speed and customer satisfaction.
- Trained new staff on coffee preparation and customer interaction standards, improving overall service quality.
- Assisted customers with menu selections and created personalized beverage experiences.
- Resolved customer complaints effectively to enhance satisfaction and retention.
- Resolved customer complaints in a polite and professional manner.
- Brewed and served a variety of coffee and tea beverages to customers.
- Coordinated team schedules to maximize coverage and streamline workflow.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented daily cleaning routines to uphold store hygiene and appearance.
Barista
Starbucks
Waxahachie
06.2024 - 07.2025
- Prepared and served high-quality beverages to customers daily.
- Operated espresso machines and grinders to create high-quality beverages.
- Assisted customers with menu selections and special requests.
- Assisted customers with menu selections and tailored special requests to enhance their experience.
- Collaborated with team members to ensure smooth service flow.
- Collaborated with team members to streamline service flow and improve customer satisfaction.
- Handled cash transactions and managed the register efficiently.
Quality Control Lead Inspector
Invest Cast
Balch Springs
03.2023 - 06.2024
- Inspected raw materials to ensure compliance with quality standards and specifications, contributing to overall product integrity.
- Conducted in-process inspections to ensure adherence to production guidelines.
- Documented inspection results and maintained accurate quality records to support quality assurance processes.
- Trained new inspectors on quality control procedures and best practices.
- Collaborated with production teams to resolve quality issues during manufacturing.
- Facilitated cross-departmental communication to resolve quality issues and improve overall product quality.
Deli Clerk
Elegant Farmer
Mukwonago
08.2022 - 11.2022
- Executed precise slicing and portioning using machines and scales to meet customer needs.
- Guided customers in product selection and fulfilled special requests to enhance shopping experience.
- Coordinated with team members to deliver prompt service during peak hours, ensuring customer satisfaction.
- Prepared deli products following safety and hygiene standards.
- Maintained cleanliness and organization of the deli area.
Education
Mukwonago High School
Mukwonago, WisconsinSkills
- Coffee preparation
- Customer service
- Customer engagement
- Cash handling
- Inventory management
- Team scheduling
- Training staff
- Customer relationship management
Timeline
Barista Shift Supervisor
Roasted Beeanery
10.2025 - Current
Barista
Starbucks
06.2024 - 07.2025
Quality Control Lead Inspector
Invest Cast
03.2023 - 06.2024
Deli Clerk
Elegant Farmer
08.2022 - 11.2022
Mukwonago High School