Chloe Trudeau
Crownsville,MD
Summary
Proven professional with a track record of excellence at Rockbridge Academy, adept in organization and verbal communication. Excelled in customer service, enhancing client relations through effective problem-solving and attention to detail. Demonstrated reliability and a service-oriented mindset, leading to significant client satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Receptionist
Rockbridge Academy
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Pet Sitter
Dr. Lorraine Tafra
05.2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
Education
Rockbridge Academy
Crownsville, MD05.2025
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Service-oriented mindset
- Customer Service
Timeline
Receptionist
Rockbridge Academy
09.2022 - Current
Pet Sitter
Dr. Lorraine Tafra
05.2020 - Current
Rockbridge Academy