Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Chloe Trusty

Ada,OH

Summary

Accomplished Director of IT Operations at WellPath Health Systems, adept in strategic planning and team management. Spearheaded the implementation of a secure data exchange platform, enhancing efficiency by 40%. Proven track record in improving operations and achieving high user satisfaction, leveraging strong relationship-building and technical skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of IT Operations

WellPath Health Systems
11.2019 - 05.2023
  • Oversaw IT infrastructure for a regional healthcare provider with 15 clinics.
  • Implemented a secure data exchange platform between clinics and insurers, reducing administrative delays by 40%.
  • Supervised a 20-person team responsible for network reliability, system integration, and cybersecurity.

IT Project Manager

CareConnect Apps
08.2016 - 10.2019
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
  • Managed cross-functional teams to develop a mobile app for medical appointment scheduling.
  • Delivered projects on time and under budget, achieving 95% user satisfaction in post-launch surveys.

Software Developer

MediSoft Solutions
06.2013 - 07.2016
  • Developed EHR features for small clinics, focusing on HIPAA-compliant patient portals.
    Collaborated with UX designers to enhance user experience for doctors and patients.
  • Enhanced user experience through designing and implementing user-friendly interfaces.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Improved software efficiency by troubleshooting and resolving coding issues.

Education

Master of Science - Health Informatics

Arizona State University
Phoenix, Arizona
05-2018

Bachelor of Science - Computer Science

Arizona State University
Phoenix, Arizona
05-2013

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Operations management
  • Team management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • [Name of Certification] [Issuing Organization] [Year Month]
  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • Advanced Cardiac Life Support Certification (ACLS)
  • Certified Data Professional (CDP)
  • OSHA Certified
  • Project Management Institute Agile Certified Practitioner (PMI-ACP)

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Director of IT Operations

WellPath Health Systems
11.2019 - 05.2023

IT Project Manager

CareConnect Apps
08.2016 - 10.2019

Software Developer

MediSoft Solutions
06.2013 - 07.2016

Master of Science - Health Informatics

Arizona State University

Bachelor of Science - Computer Science

Arizona State University

Similar Profiles

CREATE PROFILE
Chloe Trusty