Patroba Onyango
Delran,NJ
Summary
Experienced IT professional well-versed in a wide range of IT spectrum, with specialized skills and experience in multiple work histories. Skilled and dedicated solutions provider with an analytical and disciplined approach able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Technically-savvy with outstanding relationship building, training and presentation skills. Talented professional proficient in all phases of the system development life cycle and able to accomplish project milestones according to specific time frames. Highly organized and detail-oriented professional with 17 years of progressive experience in the field.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Director Of IT Operations
International American Supermarkets Corp.
Piscataway, NJ
03.2015 - Current
- Work directly with management, company owners, and every department to brainstorm, discuss strategy and mitigate all IT related issues.
- Responsible for creating overall company IT strategy and direction, and policies to guide their usage.
- Created templates for systems integration with various third party platforms and vendors.
- Responsible for managing IT budget, and IT services vendor screening and selection.
- Double as Technical adviser and executioner of technologies and services for company, from planning to deployment.
Independent IT Consultant
TU3 DOT COM LLC
Willingboro, NJ
12.2002 - 12.2015
- Independently contracted with small to large sized companies in New Jersey, New York city area to supply IT and related services from small to complex projects.
- Created from scratch in-house computer network, resources, and policy systems for companies in need for such services. Provided training and on going support as well.
- Provided systems analysis and integration for companies that needed upgrades and new adaptation of technologies.
- Provided managed services and full IT support on subscription basis for companies who were my customers.
- Worked in multiple areas of computing spectrum both in analytical, integration, adaptive, and supportive modes.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
- Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
- Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
- Developed and implemented complex Internet and Intranet applications on multiple platforms.
- Aligned office departments and increased inter-department communication and data sharing.
- Trained junior members of IT team regarding network security and troubleshooting of data circuits.
Program Specialist
ARC Of Middlesex County
North Brunswick, NJ
01.2003 - 04.2015
- Provided technical support and computer support for staff and clients of an Agency providing Health and Human services care in New Jersey.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies under HIPPA compliant regulations.
- Developed new HIPPA compliant Individualized Habitation Plan process for patient evaluation which resulted in marked performance improvements in service delivery.
- Assisted various departments and groups with e-document organization and dissemination during regular operations.
- Performed initial client assessment and analysis to begin client in take process.
Education
Bachelor of Science in Information Technology - Computer And Information Sciences
New Jersey City University
Jersey City, NJ2000
Certificate of Completion - Computer Networking
Career Vision
Iselin, NJ2002
Japanese Language Advanced Proficiency Certification - Japanese Studies
Japan Africa Cultural Institute
Nairobi, Kenya1995
Skills
C programming,
Visual Basic,
Web Development Platforms
Data Scraping
Systems Analysis and Integration
Networking Technologies
Data Cloud Storage and Disaster Recovery
SQL Scripting
Reporting Tools
HL7 Standards
Database Systems
System Administration
Internet Security
Project Management
Office and Cloud technologies
VMware
WMS systems
Systems design
Accomplishments
- Used Microsoft Excel to develop complex Macros to enable EDI transactions between company and vendors with data integrated into inventory tracking spreadsheets.
- Documented and resolved database related issues that had company losing money due to waste which led to profitability.
Certification
Advanced Japanese Language Level III Proficiency Certification
Timeline
Director Of IT Operations
International American Supermarkets Corp.
03.2015 - Current
Program Specialist
ARC Of Middlesex County
01.2003 - 04.2015
Independent IT Consultant
TU3 DOT COM LLC
12.2002 - 12.2015
Bachelor of Science in Information Technology - Computer And Information Sciences
New Jersey City University
Certificate of Completion - Computer Networking
Career Vision
Japanese Language Advanced Proficiency Certification - Japanese Studies
Japan Africa Cultural Institute
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