Chloe Urrutia
Mabank,Texas
Summary
Seeking a part-time position within an organization that will permit personal professional growth while allowing me to utilize my exceptional people skills, offering the opportunity to expand my knowledge in my field of practice.
Overview
10
10
years of professional experience
Work History
Casework Supervisor
CASA Of Trinity Valley
12.2022 - Current
- Promoted a positive work environment by mentoring and supporting team members in their professional development.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Participated in community events to promote services and engage with public.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
- Collaborated with cross-functional teams to develop innovative solutions for complex case issues.
Accounting Clerk
Cole Air Conditioning and Appliance Company Inc.
04.2019 - 12.2022
- Readied company checks for payments after entering vendor invoices and managed accounts payable into financial systems
- Investigated customers' account balances and resolved payment inquiries to remove discrepancies
- Entered ongoing projects' mileage and equipment usage costs into company systems to track expenditure
- Scanned checks and invoices into company's document system
- Processed daily invoices and payments to keep accounting records current
- Maintained efficient office operations by offering skilled clerical support to senior team members
- Compiled data from cashiers, balanced drawers and prepared daily deposits.
Dispatch Coordinator
Cole Air Conditioning and Appliance Company Inc.
04.2019 - 12.2022
- Assisted drivers with routing directions and communicated critical information for proper execution
- Enforced safety procedures such as monitoring driver reports to protect future loads
- Maintained high compliance to dispatch standards and operating procedures
- Communicated specific freight requirements and important procedures to drivers.
Shipping And Receiving Supervisor
Mud Technology International Inc.
08.2018 - 04.2019
- Coordinated service and schedules based on personnel location and availability
- Applied deescalation strategies to diffuse highly stressful situations
- Prioritized work orders based on urgency
- Determined required type and quantity of resources based on work order specifications
- Collaborated with managers to maintain accuracy in delivery of stock orders and sold products
- Interviewed candidates, reviewed credentials and made hiring decisions to support recruitment efforts
- Led staff meetings to relay important information and notices
- Detailed work orders to teams of laborers, setting clear standards and expectations.
Server
Logan's Roadhouse
07.2014 - 08.2018
- Communicated customers' menu choices and special requests to kitchen staff
- Restocked stations regularly to promote team productivity and meet customer needs
- Used POS system to accurately input orders and process payments
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty
- Trained new servers in restaurant procedures and customer service standards.
Education
Bachelor of Arts - Social Work
University of Texas At Tyler
Tyler, Texas05.2024
Associate of Arts - Sociology
Trinity Valley Community College
Athens, Texas05.2021
Skills
- Client Engagement
- Decision-Making
- Organization and Time Management
- Relationship Building
- Client interaction
- Client Advocacy
- Service planning
- Home visits
- Interviewing skills
- Friendly, Positive Attitude
- Analytical Thinking
- Conflict Resolution
- Task Prioritization
Timeline
Casework Supervisor
CASA Of Trinity Valley
12.2022 - Current
Accounting Clerk
Cole Air Conditioning and Appliance Company Inc.
04.2019 - 12.2022
Dispatch Coordinator
Cole Air Conditioning and Appliance Company Inc.
04.2019 - 12.2022
Shipping And Receiving Supervisor
Mud Technology International Inc.
08.2018 - 04.2019
Server
Logan's Roadhouse
07.2014 - 08.2018
Bachelor of Arts - Social Work
University of Texas At Tyler
Associate of Arts - Sociology
Trinity Valley Community College
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