Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Chloe Valencia

Springfield,Massachusetts

Summary

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Frontera Grill
Springfield, Massachusetts
03.2018 - Current
  • Implemented quality control measures to uphold company standards.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Lowered costs by 5% without loss of quality after analyzing and creating a set of data regarding the restaurant.

Education

Bachelor of Science - Mathematics

University of Massachusetts, Amherst
Amherst, MA
05-2025

Skills

  • Customer relationship management (CRM)
  • Staff management
  • R, Excel, Mathematica
  • Financial management
  • Policy and procedure development

Affiliations

  • Coached a soccer team

Languages

  • Conversational Spanish

Certification

  • FM Exam - Sitting August 2025

Timeline

Manager

Frontera Grill
03.2018 - Current

Bachelor of Science - Mathematics

University of Massachusetts, Amherst
Chloe Valencia