Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Vaught

Shelburn,IN

Summary

Aversatile college student with a unique blend of mixology skills honed through bartending experience and a solid financial background gained from being a head teller a time or two. I excel in fast-paced environments, demonstrating adaptability and exceptional customer service. I'm adept at multitasking and problem-solving, leveraging a diverse skill set to contribute effectively in various professional settings.

Overview

6
6
years of professional experience

Work History

Lead Bartender

The Square Pub
10.2023 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Waitress/Bartender

The Country Club Of Terre Haute
03.2022 - 11.2023
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress/Bartender

Paul's Tavern
11.2020 - 03.2022
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.

Head Teller

FORUM Credit Union
09.2019 - 11.2020
  • Identified potential needs through observation, questioning, and listening.
  • Provided customers with appropriate literature on banking products and services.
  • Received car loan, home loan, and other payments and posted to accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Head Teller

Citizens Bank
08.2018 - 07.2019
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Investigated and promptly resolved issues with patron accounts.
  • Mentored and trained new tellers on bank procedures and customer service standards.

Sales Manager

Forever 21
09.2017 - 08.2018
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.

Education

General Studies

Ivy Tech Community College of Indiana
Terre Haute, IN
05.2025

High School Diploma -

North Knox High School
Bicknell, IN
05.2015

Skills

  • Inventory Control
  • Health Codes Compliance
  • Employee Coaching
  • Regulatory Compliance
  • Complex Problem-Solving

Timeline

Lead Bartender

The Square Pub
10.2023 - Current

Waitress/Bartender

The Country Club Of Terre Haute
03.2022 - 11.2023

Waitress/Bartender

Paul's Tavern
11.2020 - 03.2022

Head Teller

FORUM Credit Union
09.2019 - 11.2020

Head Teller

Citizens Bank
08.2018 - 07.2019

Sales Manager

Forever 21
09.2017 - 08.2018

General Studies

Ivy Tech Community College of Indiana

High School Diploma -

North Knox High School

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Chloe Vaught