Chloe Watts

• Operate and monitor golf simulator systems, ensuring accuracy, proper setup, and smooth gameplay for guests.

• Provide friendly, upbeat customer service by greeting guests, assisting with simulator controls, and answering questions.

• Prepare and serve a variety of drinks while maintaining cleanliness and organization of the bar and service areas.

• Stock beverages, restock supplies, and maintain inventory throughout shifts to ensure seamless operations.

• Prepare and cook food items in the kitchen while managing multiple tasks during busy periods.

• Keep all guest areas clean, sanitized, and welcoming, following safety and cleanliness standards.

• Maintain a positive attitude, engage in friendly conversation, and help create a fun, energetic environment for guests.

• Collaborate with team members to manage high-traffic times and ensure exceptional guest experiences

• I started at the coffee shop originally then moved over to the pool bars/ restaurant over the summer, I was primarily a bartender however I also worked at a server. After the summer ended I started in the housekeeping department due to them needing more help there than the coffee shop, and I’ve been there ever since.
• Expertly prepared and served a variety of coffee beverages, ensuring high quality and consistency
• Provided exceptional customer service by greeting customers, taking orders, and addressing any concerns or questions
• Efficiently operated espresso machines, grinders, and other equipment to produce delicious coffee drinks
• Maintained cleanliness and organization of the coffee bar area, including regular cleaning of equipment and restocking supplies
• Collaborated with team members to ensure smooth workflow during busy periods
• Demonstrated knowledge of different coffee beans, brewing methods, and flavor profiles to assist customers in selecting their preferred beverage
• Handled cash transactions accurately and efficiently while maintaining a friendly demeanor
• Adhered to health and safety guidelines when handling food products and preparing beverages
• Assisted in training new baristas on proper techniques for making various coffee drinks
• Managed inventory levels by monitoring stock levels of ingredients such as milk, syrups, and coffee beans
• Developed strong relationships with regular customers by remembering their preferences and providing personalized recommendations
• Suggested upsells such as pastries or additional flavors based on customer preferences
• Implemented time-saving strategies for routine tasks such as grinding beans or steaming milk
• Participated in team meetings to discuss new menu items or promotions
• Catered to dietary restrictions or special requests from customers (e.g., non-dairy options)
• Maintained a clean work environment according to sanitation standards
• Collaborated with kitchen staff for efficient order preparation during peak hours
• Trained and mentored new baristas on coffee preparation techniques and customer service skills

• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
• Collaborated with team members to ensure smooth operations during peak hours
• Demonstrated strong communication skills by effectively communicating order details with kitchen staff
• Handled customer inquiries and complaints in a professional manner, resolving issues promptly
• Operated cash register system accurately, handling transactions with precision
• Assisted in training new crew members on company policies, procedures, and customer service standards
• Followed proper food handling procedures to maintain freshness and prevent contamination
• Worked collaboratively with colleagues to achieve daily sales targets and goals
• Adhered to all company policies regarding uniform appearance and personal hygiene standards
• Ensured compliance with all health codes and regulations during food preparation
• Maintained a clean dining area by regularly clearing tables, cleaning spills, and sanitizing surfaces
• Maintained knowledge of menu items, promotions, and special offers to provide accurate information to customers
• Demonstrated flexibility by adapting quickly to changing priorities or unexpected situations
• Received recognition for consistently providing excellent customer service

• Developed and implemented engaging lesson plans for afterschool programs, catering to the needs and interests of students
• Facilitated educational activities and projects that promoted creativity, critical thinking, and problem-solving skills
• Provided individualized support to students with homework assignments, ensuring comprehension of concepts
• Maintained a safe and inclusive learning environment by enforcing behavioral guidelines and resolving conflicts
• Collaborated with parents/guardians to discuss student progress, address concerns, and provide feedback on academic performance
• Encouraged teamwork among students through collaborative projects
• Demonstrated patience when working with challenging behaviors or special needs students
• Earned recognition for exceptional ability to connect with children from diverse backgrounds