Chloe Wells
New Braunfels,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
FOH Supervisor
EVO Entertainment
New Braunfels, TX
04.2024 - Current
- Managed a team of servers, bartenders, and hosts to ensure smooth service during peak hours.
- Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.
- Monitored financial transactions closely to prevent discrepancies in cash handling procedures during shifts.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Oversaw inventory management, minimizing waste and ensuring adequate stock levels at all times.
Bartender
EVO Entertainment
New Braunfels, TX
12.2022 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in techniques and customer service best practices.
Education
New Braunfels High School
New Braunfels, TX05.2019
Skills
- Guest Relations
- Staff Supervision
- Attention to Detail
- Time Management
- Multitasking Abilities
Certification
- TABC
- Food Handlers
- Texas Food Manager
Timeline
FOH Supervisor
EVO Entertainment
04.2024 - Current
Bartender
EVO Entertainment
12.2022 - 04.2024
New Braunfels High School