Chloe West
RANCHOCORDOVA,CA
Summary
I am a result-driven professional with a strong background in customer service and operational procedures. I demonstrate the ability to resolve conflicts effectively while maintaining high standards of cleanliness and organization. I am very committed to delivering exceptional service and supporting team success. I’ve always cared about the team I work with as well as the business I work for regardless of the job and/or situation.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Starbucks Shift Supervisor
Starbucks
RANCHOCORDOVA
08.2022 - Current
- Supervised daily operations and maintained high store standards.
- Trained new partners on customer service and operational procedures.
- Managed cash handling and ensured accurate till reconciliation.
- Delegated tasks and guided team to achieve store objectives.
- Resolved customer inquiries and complaints with effective solutions.
- Fostered positive team environment through motivation and support, enhancing collaboration.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership and mentoring to newly hired employees, ensuring understanding of company programs.
- Monitored temperatures of prepared food and cold-storage areas.
- Provided coaching to staff to improve their effectiveness in customer interactions. on strategies to enhance performance and improve customer relations.
Ranch Hand
Shadbolt Cattle co
Nebraska City, Nebraska
08.2019 - 08.2020
- Managed daily feeding schedules for livestock to ensure optimal health.
- Operated and maintained farm equipment for efficient land management.
- Operated tractors and farm equipment for various tasks.
- Assisted in the daily care of livestock, including feeding and watering animals.
- Repaired broken fencing or other structures on the property.
- Transported feed, supplies, and livestock between locations as needed.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
Education
Kinney High School
Sacramento, CASkills
- Cash handling
- Customer service
- Food safety compliance
- Inventory management
- Inventory control
- Financial reconciliation
- Team leadership
- Task delegation
- Performance coaching
- Staff motivation
- Effective communication
- Conflict resolution
- Problem solving
- Time management
- Multitasking
- Attention to detail
- Service excellence
- Customer beverage knowledge
- Employee development
- Safety procedures
- Task prioritization
- Teamwork and collaboration
- Teamwork and collaboration
Certification
- Food handlers license
Accomplishments
- Partner of the quarter
- Promotion to shift lead within my first year of service
References
References available upon request.
Timeline
Starbucks Shift Supervisor
Starbucks
08.2022 - Current
Ranch Hand
Shadbolt Cattle co
08.2019 - 08.2020
Kinney High School