Summary
Overview
Work History
Skills
Timeline
Bartender

Chloe Wildman

Wausau,Wisconsin

Summary

Detail-oriented professional with 7+ years of experience across insurance operations, loan funding, and hospitality leadership. Skilled in policy review, loan processing, compliance with state regulations, and delivering exceptional customer service. Recognized for accuracy, efficiency, and the ability ot build strong client and team relationships. Former Liberty Mutual underwriting assistant with proven knowledge of insurance workflows and documentation standards.

Overview

11
11
years of professional experience

Work History

Funding Specialist

Aqua Finance
04.2024 - Current
  • Processed high volumes of physical loan documentation, ensuring accuracy and compliance with state and lender guidelines for recreational vehicle financing (RVs, boats, ATVs motorcycles, jet skis, etc)
  • Released funds and finalized loans by verifying documentation accuracy and coordinating with dealerships to resolve discrepancies or missing information.
  • Served as a primary point of contact for dealerships via phone, email, and mail, providing clear communication and issue resolution to support smooth funding processes.
  • Coordinated end-to-end funding process from application review to final disbursement, ensuring timely completion of loans while balancing accuracy, compliance, and customer satisfaction.


Underwriting Assistant

Liberty Mutual
07.2021 - 07.2023
  • Reviewed middle-market commercial insurance policies for accuracy, ensuring compliance with underwriting guidelines and state-specific regulations.
  • Applied endorsements and policy modifications to address client needs and regulatory requirements across multiple jurisdictions.
  • Collaborated with underwriters to identify discrepancies, resolve policy issues, and support risk assessment and decision-making.
  • Leveraged knowledge of insurance forms, state regulations, and company procedures to maintain policy integrity and client satisfaction.

Bartender

Glass Hat Bar
09.2018 - Current
  • Oversaw daily bar operations as Head Bartender, including opening/closing procedures, inventory management, and ordering supplies to maintain smooth service flow.
  • Trained, mentored, and supervised new bartenders, ensuring consistency in service quality, drink preparation, and adherence to company policies.
  • Delivered exceptional customer service that built strong relationships and a loyal repeat clientele base in a historic 1880s establishment.
  • Demonstrated deep knowledge of the bar's history and culture, enhancing guest experience through storytelling and personalized hospitality.
  • Adapted to part-time and sub-in shifts as a reliable, long-standing team member trusted to uphold standards during high-traffic nights and special events.

Hostess/Server/Bartender

Redeye Brewing Company
01.2015 - 06.2024
  • Delivered friendly, knowledgeable, and attentive service as part of the front-of-house team at a popular local brewery, ensuring a welcoming guest experience.
  • Adapted across multiple roles (hostess, server, and bartender), demonstrating versatility and reliability during peak service hours and events.
  • Consistently recognized for exceptional customer service, building rapport with the regulars and contributing to a loyal customer base.
  • Trusted as a long-term, go-to team member with a reputation strong enough to be rehired years later to support FOH operations.

Skills

  • Policy Review & Compliance
  • Customer Service & Client Relations
  • Endorsements & State-Specific Regulations
  • Loan Processing & Documentation
  • Team Training & Mentorship
  • Cross-Functional Communication
  • Problem Solving & Issue Resolution
  • Data Accuracy & Attention to Detail

Timeline

Funding Specialist

Aqua Finance
04.2024 - Current

Underwriting Assistant

Liberty Mutual
07.2021 - 07.2023

Bartender

Glass Hat Bar
09.2018 - Current

Hostess/Server/Bartender

Redeye Brewing Company
01.2015 - 06.2024

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Chloe Wildman