Chloe Wilkie
Lawton,OK
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant - Human Resources
Cameron University
08.2024 - Current
- Provided friendly and professional support to new hires throughout the interviewing and hiring process
- Maintained accurate HR records by filing paperwork, sorting and distributing mail, and ensuring office organization
- Managed employee exit interviews and separation paperwork
- Answered and appropriately routed incoming phone calls for the HR office
- Responded to employee inquiries regarding benefits, policies, and other HR-related topics
- Participated in job fairs to support recruitment and talent acquisition efforts
- Planned employee recognition initiatives and assisted with campus-wide events
- Monitored, reconciled, and assisted with the preparation and maintenance of multiple departmental budgets
- Processed departmental purchases and invoices in accordance with university procedures
- Created requisitions and executed purchasing procedures
- Attended grievance meetings with the HR Director to document discussions and outcomes
- Maintained reservation and attendance lists for trainings and HR events
- Ensured compliance by processing background checks, I-9 verification, and required employee trainings
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook for document preparation, data tracking, presentations, and professional communication
Teller
Campus USA Credit Union
08.2022 - 07.2023
- Maintaining confidentiality of bank records and client information.
- Performing transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Use a strong knowledge of banking products and services to confidently educate members about features, benefits, and pricing.
- Offering every member exceptional service levels by remaining friendly and professional during every transaction.
- Resolve problems or discrepancies concerning members’ accounts.
- Trained new tellers on policy, procedures, and products.
Deli Clerk
Publix
03.2022 - 07.2023
- Slice meats and cheeses and weigh deli items for customers.
- Stay calm and professional in situations and resolve conflicts to customer satisfaction.
- Answer telephone inquiries about available menu items, products, and services and deliver appropriate information so customers can make informative choices.
Cashier
Publix
11.2020 - 10.2021
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Remote12-2026
High School Diploma -
Sarasota Military Academy
Sarasota, FL06.2021
Skills
- Customer Service–Focused Professional
- Verbal and Written Communication
- Time Management and Organizational Skills
- Relationship Building and Collaboration
- Analytical and Problem-Solving Skills
- Detail-Oriented and Accurate
- Reliable and Responsible
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Colleague Training
Certification
- Leadership Western Governors University | June 2024
- Built and demonstrated competence in agency, applied ethics, business ethics, systems thinking, and team building.
- Oklahoma Notary Public
Timeline
Administrative Assistant - Human Resources
Cameron University
08.2024 - Current
Teller
Campus USA Credit Union
08.2022 - 07.2023
Deli Clerk
Publix
03.2022 - 07.2023
Cashier
Publix
11.2020 - 10.2021
Bachelor of Science - Human Resources Management
Western Governors University
High School Diploma -
Sarasota Military Academy