Chloe Williams
Fort Worth
Summary
Dynamic Shift Manager with a proven track record in customer service and team leadership. Expertise in driving exceptional service and optimizing store operations to enhance customer satisfaction and productivity.
Overview
5
5
years of professional experience
Work History
Shift Manager
Starbucks
Fort Worth
06.2025 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Coached employees on interactions with customers to drive exceptional service.
- Managed inventory levels and organized stockroom for efficient workflow.
- Monitored cash handling procedures to ensure accuracy and security.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Barista
Starbucks
Fort Worth
10.2024 - 06.2025
- Created a positive work environment to promote healthy teamwork and optimize work flow.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of work area and equipment.
- Assisted in training new baristas on standard procedures and techniques.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Barista
Target
Fort Worth
08.2021 - 10.2024
- Prepared and served a variety of beverages accurately and efficiently.
- Assisted customers with menu selections and provided product recommendations.
- Maintained cleanliness and organization of the beverage preparation area.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2022
Skills
- Hospitality and accommodation
- Team building
- Conflict mediation
- Problem Solving
- Critical thinking
- Effective communication
- Basic math
Timeline
Shift Manager
Starbucks
06.2025 - Current
Barista
Starbucks
10.2024 - 06.2025
Barista
Target
08.2021 - 10.2024
Associate of Arts -
Tarrant County College