Chloe Withrow
Norman,OK
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, developing territories, and revealing customer needs to deliver solutions.
Overview
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Prestige Beauty Advisor
Ulta at Target
Norman, OK
01.2025 - Current
- Delivered personalized beauty consultations, assessing client needs and recommending tailored product solutions
- Built strong relationships with clients through exceptional customer service, resulting in a loyal customer base
- Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items
- Applied upselling techniques to enhance sales of promotional items and add-ons
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Coordinated with colleagues to organize special events like beauty workshops and makeup demonstrations, driving customer engagement
- Assisted in inventory management by monitoring stock levels and conducting regular audits.
- Monitored stock levels at checkout counter to ensure product availability
Certified Pharmacy Technician (CPhT)
Little Axe Health Center
Norman, OK
07.2021 - 11.2024
- Accurately filled and dispensed prescriptions daily, ensuring patient safety and adherence to medication guidelines
- Managed inventory of medications, monitoring stock levels and ordering supplies to maintain optimal pharmacy operations
- Delivered customer service by addressing inquiries, resolving issues, and providing medication counseling, enhancing patient understanding and adherence
- Collaborated with pharmacists to review prescription orders, ensuring accuracy, completeness, and identification of potential drug interactions
- Maintained confidential patient records in compliance with HIPAA regulations, ensuring privacy and security of sensitive information
- Collaborated with healthcare providers to obtain prior authorizations for specialty medications, expediting the approval process for patients in need
- Trained new pharmacy technicians on standard operating procedures (SOPs) to ensure consistent workflow efficiency
- Performed routine maintenance on pharmacy equipment, including calibration checks and cleaning procedures
Customer Care Representative
Continuum
10.2020 - 07.2021
- Managed customer inquiries across phone, email, and chat for Continuum support operations.
- Guided customers through billing, order, and service questions with clear communication.
- Resolved customer complaints promptly and professionally.
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
- Escalated unresolved issues requiring further investigation or specialized expertise.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
Lead Daycare Teacher
La Petite
Moore, OK
06.2019 - 10.2020
- Planned age-appropriate lessons using La Petite curriculum and learning materials.
- Led La Petite classroom activities and supervised daily child care routines.
- Monitored children's safety, behavior, and classroom needs throughout each day.
- Communicated with parents about child progress, needs, and daily updates.
- Administered first aid for accidents and injuries that occurred during supervision.
- Maintained clean classroom spaces, toys, and learning stations for La Petite.
- Participated in workshops, trainings and conferences to improve educational skills.
Shipping and Receiving Clerk
J.A. King
Oklahoma City, Oklahoma
10.2018 - 06.2019
- Inspected incoming shipments for damage before routing items to technicians.
- Received calibration instruments and verified packing slips against work orders.
- Packaged precision equipment for outbound service and return deliveries.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Updated shipping records and inventory logs in company tracking systems.
- Coordinated with technicians to prioritize urgent J.A. King service orders.
- Prepared customs and freight documents for domestic and international shipments.
Stylist
JCPenney
Norman, Oklahoma
07.2026 - Current
- Advised JCPenney salon clients on styles tailored to individual preferences, enhancing customer satisfaction.
- Performed haircuts, blowouts, and styling services using salon tools.
- Suggested JCPenney beauty products and styling solutions aligned with client needs, boosting product sales.
- Scheduled and confirmed appointments through salon booking systems.
- Maintained clean workstations and sanitized tools per JCPenney standards.
- Processed sales transactions and promoted JCPenney merchandise at checkout.
- Provided support to team members during salon operations. with salon floor support and daily service flow.
Education
Cosmetology - Cosmetology School
Paul Mitchell the School
Norman, OK 01.2025 - 07.2026
High school diploma or GED -
Tecumseh High School
Tecumseh, OKSkills
- Beauty product applications
- Cosmetic application techniques
- Skincare consultation
- Beauty trends knowledge
- Sales
- Customer service
- Client relations
- Customer inquiry handling
- Telephone communication
- Communication skills
- Visual merchandising
- Cash handling experience
- Cash register
- Microsoft Office
- Computer skills
- Sanitation
- Hair styling
- Skin analysis
- Customer greeting
- English
- Cash handling experience
Certification
- BLS Certification
- PTCB Certification
- Pharmacy Technician License
Timeline
Stylist
JCPenney
07.2026 - Current
Cosmetology - Cosmetology School
Paul Mitchell the School
01.2025 - 07.2026
Prestige Beauty Advisor
Ulta at Target
01.2025 - Current
Certified Pharmacy Technician (CPhT)
Little Axe Health Center
07.2021 - 11.2024
Customer Care Representative
Continuum
10.2020 - 07.2021
Lead Daycare Teacher
La Petite
06.2019 - 10.2020
Shipping and Receiving Clerk
J.A. King
10.2018 - 06.2019
High school diploma or GED -
Tecumseh High School