Chloe Mays
Spokane Valley,WA
Summary
Proven leader at Noodle Express, adept in staff supervision and customer service, significantly boosting customer loyalty through meticulous attention to food safety and guest relations. Demonstrated ability to resolve complaints and improve satisfaction, showcasing strong team coordination and hospitality skills. Achieved high accuracy in fast-paced environments, underlining a commitment to excellence and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor of Restaurant
Noodle Express
12.2021 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Line Cook
Noodle Express
12.2020 - 12.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cashier
Noodle Express
08.2019 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
University High School
Spokane Valley, WA06.2021
Skills
- Customer Service
- Team Coordination
- Hospitality
- Staff Training
- Guest Relations
- Staff Supervision
- Food Safety Compliance
- Food safety understanding
Certification
Food Handlers Certificate
Timeline
Supervisor of Restaurant
Noodle Express
12.2021 - Current
Line Cook
Noodle Express
12.2020 - 12.2021
Cashier
Noodle Express
08.2019 - 12.2020
High School Diploma -
University High School
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