Megan Guerrero
Bronxville
Summary
Dedicated care coordinator with strong organizational and team leadership skills. Experienced in scheduling, documentation, and fostering client trust, ready to streamline processes and improve patient outcomes.
Overview
9
9
years of professional experience
Work History
Care Coordinator
Open Door Home Care
Long Island City, NY
12.2024 - Current
- Coordinated care plans with healthcare providers to ensure comprehensive support for clients.
- Assisted clients in accessing necessary services and resources to enhance quality of life.
- Monitored client progress and adjusted care plans based on individual needs and feedback.
- Communicated effectively with multidisciplinary teams to facilitate seamless service delivery.
- Documented client interactions and updates accurately in electronic health records systems.
- Developed strong relationships with clients, fostering trust and open communication channels.
Front Desk Receptionist
Medical Plaza
Bronx , NY
01.2021 - 11.2024
- Managed patient check-in process, ensuring accurate data entry and verification.
- Coordinated appointment scheduling, optimizing staff availability and resource allocation.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Maintained organized reception area, enhancing overall office efficiency and professionalism.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Security Guard Supervisor
Winfield Secuity
The Bronx, NY
10.2017 - 01.2021
- Supervised security personnel, ensuring adherence to protocols and procedures.
- Conducted regular inspections of premises to identify potential security risks.
- Developed and implemented training programs for new security staff.
- Coordinated emergency response procedures during incidents or alarms.
- Maintained detailed reports on incidents, investigations, and daily operations.
Education
High School Diploma -
Murry Bergtraum High School For Business Careers
The Bronx, NYSkills
- Case management
- Documentation
- Patient education
- Organizational skills
- Scheduling
- Data Management
- EVV & HHAexchange System
- Team Leadership
- Microsoft Office
Timeline
Care Coordinator
Open Door Home Care
12.2024 - Current
Front Desk Receptionist
Medical Plaza
01.2021 - 11.2024
Security Guard Supervisor
Winfield Secuity
10.2017 - 01.2021
High School Diploma -
Murry Bergtraum High School For Business Careers