Accomplished Quality Assurance Engineer with a proven track record at Thai Summit Shape Corp, enhancing quality assurance strategies and root cause analysis. Expert in leveraging computer skills and teamwork to achieve over 30% improvement in OEE and quality control. Renowned for exceptional customer service and value engineering, consistently delivering project success and operational excellence.
• Directing, Planing and organizing work of quality in process.
• Supervise staff to perform final process.
• Update / Revise inspection criteria and training to inspector in safe launch process.
• KPI safe launch management and OEE responsibility.
• Fast respond tracking update board status in Gamba meeting, Monthly KPI support to Mgr.
• Monitoring hold product status and able to authority to stop shipment or production to correct quality problem.
• Correspond with customer claim in other plants to extremely support customer requests or complains.
• To be in-charge share information immediate when get customer claims with related sections to analyze and solving problems to find out root cause.
• Review analyze root cause and countermeasures to prevent problem occurring.
• Monitoring after implement corrective and preventive action.
• KPI : Summary claim report by monthly report to manager.
• Committee internal audit ISO18001:2007 for QA Department.