Chona Pierce
Virginia Beach,VA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Self-Employed
Virginia Beach, VA
04.2022 - Current
- Answered customer questions and provided store information.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed customer payments quickly and returned exact change and receipts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Discounted purchases by scanning and redeeming coupons.
- Greeted customers promptly and responded to questions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Applied Science - Skincare
Chrysm Institute of Esthetics
Virginia Beach, VA05-2015
Associate of Applied Science - Medical Assistant
Centura College
Norfolk, VA07-2010
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Exchanges processing
- Point-of-sale system operation
- Refunds and exchanges
- Work ethic and integrity
- Refund handling
- Cash handling
- Regulatory compliance
Timeline
Cashier/Sales Associate
Self-Employed
04.2022 - Current
Associate of Applied Science - Skincare
Chrysm Institute of Esthetics
Associate of Applied Science - Medical Assistant
Centura College