Chontelle Crite

• Collaborated with contractors to evaluate needs and optimize operational plans.
• Lead at least 10 successful projects at a time from conception to completion, achieving objectives on time and within budget constraints.
• Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
• Boosted productivity by establishing effective communication channels between departments.
• Maximized resource utilization by monitoring staff schedules and allocating tasks.
• Streamlined operations by implementing efficient processes and procedures.
• Enhanced customer satisfaction by resolving issues promptly and providing exceptional support.
• Worked with vendors to make purchases and reconcile invoices.
• Reported issues to higher management with great detail.
• Assisted in recruiting, hiring, and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization.

• Developed team communications and information for board member meetings.
• Coordinated and scheduled Union personnel, inspector, and coordinator work duties
• Processes work orders for outside contractor work.
• Review, code, and compile invoices for approval by supervisor/manager.
• Prepared documents for public agency permit requests
• Create financial reports, procedures, and documents using Microsoft Office software
• Assists 4 supervisors and department staff on different projects in a timely matter.
• Took notes and transcribed into letters, reports, memorandums, and other material.
• Resolved resident problems, improved operations, and provided exceptional client support.
• Used Microsoft Office to model data and forecast trends.
• Motivated and trained employees to maximize team productivity.
• Identified workflow improvements and worked with the operations team to establish new procedures.

• Assessed program effectiveness and implemented improvements to increase quality of instruction.
• Coordinated logistics and delivering training to up to 20 personnel.
• Evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness.
• Consulted with organization management to assess needs and plan improvements.
• Wrote contracts for company employees, working towards a satisfactory agreement between executives, employees, and personal goals.
• Trained and mentored 10 new personnel hired to fulfill various roles.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Created PowerPoint presentations and hosted virtual meetings

• Responsible for the new transition of the warehouse from paper to digital management.
• Maintained professional relationships with vendors, contractors, and customers through email and telephone.
• Aid in special events, setting up, marketing, and more.
• Daily duties of overseeing warehouse function including receiving, issuing, shipping, cycle counting, most importantly, inventory control.
• Supervised 10 technicians’ materials and supplies.
• Provided City issuance of installment permits.
• Report weekly business meetings for clear communication on quality control.
• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, including bookkeeping.
• Devoted to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Transitioned new management to maintain the Career Development department.
• Responsible for training, event planning, volunteer recruiting, and management.
• Event management; coordinated vendors, event locations, recruited companies, universities, and speakers.
• Provided new documents for the need for critical operation improvements.
• 3 years of marketing, securing corporate participation and sponsorship, then managed timelines for excellent event outcomes.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Managed complex projects for executives by ensuring budget adherence.
• Performed face-to-face meetings to finalize contracts for services and event details.
• Supervised 10 helpers and co-workers.

• Provided Knowledge of Post-Secondary (Higher Education) Programs.
• Articulate program requirements for small or large groups of high school students.
• Performed 1-on-1 counsel and support to students if needed.
• Discuss financial aid opportunities with parents about student loans, scholarships, and merit awards.
• Successfully assisted over 100 students in completing necessary forms and applications.
• Provided detailed directions for successful completion of financial aid forms and college test applications.
• Answered frequently asked questions that would arise during sessions.
• Direct participants to websites and other valuable higher educational resources.
• Assisted at various college fairs, financial aid, and college application workshops.
• Responsible for 1 high school in San Diego Unified High School District.