Summary
Overview
Work History
Education
Skills
Timeline
Generic

Choua Vang

Fresno

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience

Work History

Customer Service Associate

Walmart Supercenter
09.2017 - 06.2025
  • Answer and transfer calls, manage store operator duties, and provide front-line customer support.
  • Stock sales floor, organize displays, and maintain inventory levels.

Customer Service Representative

Bass Pro Shops
09.2014 - 05.2017
  • Loaded/unloaded merchandise and restocked the sales floor.
  • Assisted customers with orders and processed transactions at the register.

Education

High School Diploma -

Edison High School
Fresno, CA
06.2001

NHA- CBCS Certified Billing And Coding Specialist - Medical

CALRegional
12-2025

Skills

  • Strong interpersonal communication

  • Transaction processing expertise

  • Leadership in team training initiatives

  • Bilingual in English and Hmong

  • Stock organization

  • Managed care / PPO/ HMO

  • Government Insurance/ Tricare/ Medicare/Medicaid

  • ICD=10 CM/CPT/ EM/ Modifiers/ HCPCS II Coding

  • HIPPA/ Medical Terminology/ Anatomy & Physiology

  • Explaination of Benefits/ Electronic Remittance Advice

  • CMS 1500/ 837P/ Delinquent Claims/ Denied Claims

  • Revenue Cycle/ Billing Cycle/ Claim Cycle

Timeline

Customer Service Associate

Walmart Supercenter
09.2017 - 06.2025

Customer Service Representative

Bass Pro Shops
09.2014 - 05.2017

High School Diploma -

Edison High School

NHA- CBCS Certified Billing And Coding Specialist - Medical

CALRegional

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