CHRIS ADOU
Charlotte,NC
Summary
Results-driven insurance professional with extensive experience in assessing client needs and recommending tailored policies. Negotiates favorable rates while fostering long-term relationships, leading teams to enhance service delivery and ensure compliance. Collaborates with agents to develop strategic plans that effectively address client coverage needs.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Insurance Broker
PlanRight
Charlotte, North Carolina
10.2025 - Current
- Consulted clients to identify insurance needs and recommend suitable policies.
- Negotiated terms with insurance providers to secure favorable rates for clients.
- Analyzed policy coverage to ensure compliance with regulatory standards.
- Developed client relationships through regular communication and follow-ups.
- Promoted client retention through high-quality service and follow through.
- Served as a point of contact for customers throughout the life cycle of their policies.
- Collaborated with team members to improve service delivery and client satisfaction.
- Built relationships with external parties, such as carriers, vendors, and regulators.
Sales Manager
Meridian Business Solutions
Charlotte, North Carolina
08.2023 - 10.2025
- Developed strategic sales plans to expand market reach and improve customer engagement.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Led sales team to achieve monthly targets through effective training and support.
- Conducted regular performance reviews to assess team effectiveness and identify training needs.
- Collaborated with marketing to create promotional materials that enhance brand visibility.
- Implemented CRM systems for streamlined communication and tracking of customer interactions.
- Resolved customer issues promptly, fostering a positive buying experience and loyalty.
Boatswain's Mate
United States Navy, Boatswain's Mate
Norfolk, Virginia
07.2018 - 09.2022
- Supervised deck operations to ensure safety and efficiency during vessel maneuvers.
- Oversaw ship operations during travel and kept watch for hazards.
- Monitored weather conditions to inform navigation and operational decisions.
- Checked navigation tools and telecommunications equipment prior to embarking on journeys to verify operational status.
- Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
- Trained junior crew members on safety protocols and equipment usage effectively.
Education
Bachelor of Arts - Business
The University of Tennessee - Knoxville
Knoxville, TN05-2022
Skills
- Life insurance
- Underwriting
- Rate negotiation
- Policy analysis
- Sales performance
- Customer engagement
- Lead generation
- Sales presentations
- Team leadership
- Relationship management
- Attention to detail
- Problem solving
- Skilled negotiator
- Sales presentations
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members or less.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Top Performer Award in 2024- Highest Quality for FTC( Feed The Children ) in Ascenta.
- recruited the 2nd most successful door to door sales team for Ready Refresh.
- created 1.2. million dollars in revenue for Meridian Business Solutions from 2024-2025
Certification
- MCP - Microsoft Certified Professional
- IAPM - Certified Junior Project Manager
- CSM- Licensed Professional Scrum Master
- NPN- State- regulated Insurance License
Languages
- French
- Spanish
Timeline
Insurance Broker
PlanRight
10.2025 - Current
Sales Manager
Meridian Business Solutions
08.2023 - 10.2025
Boatswain's Mate
United States Navy, Boatswain's Mate
07.2018 - 09.2022
Bachelor of Arts - Business
The University of Tennessee - Knoxville