Resourceful Manager known for high productivity and efficient task completion. Specialized skills include staff supervision, conflict resolution, and customer service management. Excel at communication, teamwork, and adaptability, ensuring smooth operation during shifts.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Evening Manager
Food Lion
Charlottesville, VA
08.2012 - 04.2026
Supervised staff to ensure efficient store operations.
Managed inventory levels and organized stock on shelves.
Trained new employees on company policies and procedures.
Ensured compliance with food safety regulations during shifts.
Assisted customers with inquiries and resolved issues promptly.
Monitored sales floor for cleanliness and organization regularly.
Resolved customer complaints in a timely manner to maintain positive relationships with clients.
Implemented safety protocols to create a secure shopping environment for customers.
Conducted regular inspections to maintain cleanliness and organization throughout the store.
Assistant Store Manager
Petco Animal Supplies Stores Inc.
Charlottesville, VA
05.2008 - 07.2012
Assisted in daily store operations and maintained inventory levels.
Trained and supervised team members on customer service best practices.
Coordinated staff schedules to ensure optimal coverage during peak hours.
Implemented merchandising strategies to enhance product visibility and appeal.
Resolved customer inquiries and complaints effectively and efficiently.
Monitored store performance metrics to identify areas for improvement.
Department Manager
Best Buy Inc
Charlottesville, VA
04.2000 - 04.2008
Managed daily operations and ensured team adherence to company policies.
Oversaw inventory management and coordinated product replenishment processes.
Trained staff on customer service best practices and product knowledge.
Monitored sales performance and provided feedback to team members regularly.
Resolved customer inquiries and complaints, ensuring a positive shopping experience.