Innovative technology professional with many years of diverse experience. Skilled in enhancing existing systems and aligning technical solutions with desired business objectives. Proven success in crafting solutions that improve operating efficiencies and lower costs.
Overview
42
42
years of professional experience
Work History
Managing Partner
FCA Advisors LLC
01.2021 - Current
Professional with over 33 years experience providing high performance voice and data network solutions.
Aligned client objectives with best in class products and services to ensure the clients voice and data systems performed at 100 %.
Analyzed and presented solutions to efficiency and reduce operating costs.
Managed complex network projects across multiple sites, ensuring timely completion within budget constraints.
Strengthened client relationships through personalized service and attention to detail, resulting in high retention rates and positive referrals.
President
FiberNet Communications Inc.
08.1991 - 01.2021
Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Enhanced client network performance by implementing strategic voice and data solutions that improve efficiency and lower operating expenses.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Adopted cutting-edge technologies to improve productivity levels within the organization.
Sales Associate
Access Courier Inc.
03.1983 - 08.1991
Managed a diverse portfolio of accounts, maintaining professional relationships with clients from various industries.
Facilitated timely issue resolution by effectively collaborating with cross-functional teams, promoting customer loyalty.
Established strong rapport with clients, leading to increased trust and long-term business relationships.
Enhanced customer satisfaction by providing timely resolution of account issues and inquiries.