Chris Barnes
Big Rapids,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Erbert & Gerbert's
Big Rapids, MI
01.2022 - Current
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Resolved conflicts between staff members in a professional manner.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Monitored store operations to ensure compliance with company policies and procedures.
- Responded quickly and effectively to emergency situations as they arose.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Education
Bachelor of Science - Computer And Information Sciences
Ferris State University
Big Rapids, MI12-2025
Skills
- Time Management
- Innovation management
- Complex Problem-Solving
- Effective communication
- Strategic Planning
- Financial Management
- Decision Making
Certification
- TIPS Training - 2024
- Office Pro Certification
Timeline
Shift Manager
Erbert & Gerbert's
01.2022 - Current
Bachelor of Science - Computer And Information Sciences
Ferris State University
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