Chris Beck
North Port,FL
Summary
Skilled in managing preload operations, with a history of overseeing efficient loading and unloading processes. Possess strong leadership skills to motivate teams for high productivity and quality control. Demonstrated ability to implement process improvements for increased operational efficiency. Previously contributed to significant enhancements in delivery speed and accuracy.
Overview
21
21
years of professional experience
Work History
Preload Operations Supervisor
UPS
Fort Myers, Florida
04.2004 - Current
- Investigated any potential irregularities or discrepancies reported by personnel during shift changes.
- Identified needs of customers promptly and efficiently.
- Scheduled regular maintenance checks on equipment used in preload operations.
- Worked with dispatchers and outbound production team to enhance service delivery for customers.
- Checked in and posted orders from hubs and vendors.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Planned and developed new operation processes to innovate and stay competitive.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
- Developed strategies to improve workflow processes for increased efficiency.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Analyzed data from previous days' activities to identify areas needing improvement or further development.
- Assisted with developing operational standards to improve overall customer satisfaction.
- Ensured that all safety protocols were followed by personnel while loading and unloading packages onto trailers.
- Participated in weekly meetings with upper management regarding current trends in the industry and best practices for improving operational efficiencies.
- Established and enforced picking goals for each area and zone.
- Provided assistance with problem solving, conflict resolution, and disciplinary action when necessary.
- Prepared operations data to produce comprehensive reports to management.
- Resolved customer complaints regarding package delivery issues in a timely manner.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
- Evaluated employee performance on a regular basis and provided feedback as needed.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Conducted regular training sessions for new hires on proper operating procedures for loading and unloading packages.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
Some College (No Degree) - Business Management
Thomas Edison State University
Trenton, NJSkills
- Productivity monitors
- Waste reduction
- Warehouse management
- Cost reduction
- Hazmat Responder
- Safety ambassador
- Operations management
Timeline
Preload Operations Supervisor
UPS
04.2004 - Current
Some College (No Degree) - Business Management
Thomas Edison State University