Chris Bergdorf
Uniontown,OH
Summary
Accomplished retail leader with 35+ years of progressive grocery and retail management experience, including 5+ years as a Store Leader overseeing high-volume operations. Proven success driving sales growth, developing high-performing teams, improving operational efficiency, and leading organizational change. Extensive experience managing large workforces, controlling labor expenses, executing store remodels, maintaining regulatory compliance, and delivering exceptional customer experiences.
Overview
1
1
Certification
Work History
Store Leader
Giant Eagle
Akron, OH
2025 - 2026
- Directed all aspects of store operations. Ensuring achievement of sales, labor, service, and profitability goals.
- Led and developed department leaders and team members to improve operational performance and customer satisfaction.
- Maintained compliance with company standards, food safety regulations, and operational policies.
Store Leader
Giant Eagle
Canal Fulton, OH
2023 - 2025
- Oversaw the successful acquisition and transition of an independent store into a corporately managed operation.
- Implemented company operating standards, policies, and procedures while building team engagement and accountability.
- Coordinated a multi-million dollar store remodel while maintaining business continuity and customer service
standards.
Store Leader
Giant Eagle
Canton, OH
2021 - 2023
- Oversaw dally operations of a high-volume retail grocery location.
- Focused on team development, sales growth, customer service excellence, and operational execution.
- Developed Inventory processes to improve in stock conditions.
Merchandising Field Specialist
Prepared Foods Giant Eagle
Ohio - Indiana Region
2009 - 2021
- Supported and coached leadership teams across 122 retail locations.
- Assisted underperforming locations.
- Trained leaders on how to effectively manage their department.
- Assisted teams on best practices for visual merchandising.
- Coordinated store layout updates to maximize space utilization.
- Organized meetings for up to 150 staff members to discuss upcoming promotions, key strategies, areas of focus.
- Played a key role in remodels and grand openings.
Department Manager
Prepared Foods Giant Eagle
2005 - 2009
- Managed daily operations, staffing, inventory, food safety compliance, and team development.
- Regional trainer.
Department Manager
Front End Giant Eagle
2003 - 2005
- Managed front end operations, scheduling, customer service.
- Regional trainer.
Sales Associate
Giant Eagle
2000 - 2003
- Assisted customers with product selection and inquires.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Collaborated with team members to optimize inventory management and reduce stock discrepancies.
Assistant Manager
Apples Grocery Store
1990 - 2000
- Assisted in daily store operations, merchandising, inventory management, staffing, and customer service.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands on assistance to customers.
Skills
- Leadership Development & Coaching
- Workforce Planning
- Employee Relations
- Operational Excellence
- Store safety
- Store operations
- Team management
- Store Remodel & Conversion Experience
- Experience in Microsoft Word, Excel, and PowerPoint
Certification
- ServSafe Certified
- CPR Certified
Timeline
Store Leader
Giant Eagle
2025 - 2026
Store Leader
Giant Eagle
2023 - 2025
Store Leader
Giant Eagle
2021 - 2023
Merchandising Field Specialist
Prepared Foods Giant Eagle
2009 - 2021
Department Manager
Prepared Foods Giant Eagle
2005 - 2009
Department Manager
Front End Giant Eagle
2003 - 2005
Sales Associate
Giant Eagle
2000 - 2003
Assistant Manager
Apples Grocery Store
1990 - 2000