Chris Black
Charlotte,NC
Summary
Achieve industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Closer.
Overview
24
24
years of professional experience
Work History
Sales Representative
Erie Home, LLC
03.2024 - Current
- Top Producer, exceed sales goals and hit bonuses monthly.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
Kitchen Design Sales Specialist
Lowe's Home Improvement
02.2023 - 02.2024
- Consistently exceeded sales goals and hit all bonuses.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Business Account Executive
Charter Spectrum
10.2021 - 02.2023
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Developed strategy to combat increased competitive presence within territory.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
Business Sales Representative
ADT Corp.
09.2014 - 07.2020
- Consistent top producer
- 2016 promoted to Small Business Manager in Winston Salem, NC
- Consistently found and produced multi-site locations
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Territory Manager
Fine Wine Trading Co
09.2012 - 09.2014
- Business to business sales
- Documented sales by recording order information in Salesforce
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
- Displayed products properly at customer sites and according to company specifications and policies
Field Sales Representative
Grapevine Distributors NC
07.2010 - 09.2012
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Financial Consultant
Northwestern Mutual Wealth Management Company
04.2008 - 02.2010
- Series 6 and 63 Certified
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Highlighted values and educated clients on Retirement, Insurance and Long-term Care financial products.
Real Estate Broker
Coldwell Banker
03.2007 - 04.2008
- Published article in Real Estate Handbook
- Maintained performance in challanging market downturn
Senior Sales Representative
Mutual Distributing Company
05.2001 - 03.2007
- 2005 Salesman of the year
- Consistently lead team and sales goals
- Consistently won international trips
Education
Bachelor of Science - Economics
UNC Wilmington
12.1993
Skills
- Customer Relations
- 30 years sales experience
- Project organization
- Account development
- Experience with Salesforce and other CRM applications
- Product and service knowledge
- Objection handling
- Personnel Training
Timeline
Sales Representative
Erie Home, LLC
03.2024 - Current
Kitchen Design Sales Specialist
Lowe's Home Improvement
02.2023 - 02.2024
Business Account Executive
Charter Spectrum
10.2021 - 02.2023
Business Sales Representative
ADT Corp.
09.2014 - 07.2020
Territory Manager
Fine Wine Trading Co
09.2012 - 09.2014
Field Sales Representative
Grapevine Distributors NC
07.2010 - 09.2012
Financial Consultant
Northwestern Mutual Wealth Management Company
04.2008 - 02.2010
Real Estate Broker
Coldwell Banker
03.2007 - 04.2008
Senior Sales Representative
Mutual Distributing Company
05.2001 - 03.2007
Bachelor of Science - Economics
UNC Wilmington
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