Chris Boyer
RL Global Logistics
Cape Coral,FL
39
years of professional experience
Sales and operations leader with deep experience driving revenue growth, P&L performance, and process improvement in logistics. Known for building strong teams, improving service execution, and leading change that strengthens profitability.
Work History
Director of Sales
8 Years 1 Month- Directed client relationship management to support retention and long-term contract growth.
- Developed sales strategies to expand logistics accounts and strengthen market position.
- Collaborated with operations teams to align service delivery with customer commitments.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Champion and implement new initiatives, technologies & processes to efficiently grow profits.
- Managed team of 9 sales managers within 8 locations, providing guidance, coaching and support.
- Collaborate with operations leadership to meet customer expectations fostering long-term relationships.
Regional Director of Sales and Operations
3 Years- launch site for brokerage division branch location.
- Directed regional sales and operations strategy across dedicated transportation accounts, aligning service levels with customer expectations.
- Led account growth initiatives by developing solutions for brokerage, intermodal, and truckload transportation opportunities.
- Built customer relationships to resolve service issues, strengthen retention, and support long-term contract renewal.
- Directed branch operations, aligning service delivery with sales, compliance, and customer expectations.
- Managed staff performance, coaching teams on process adherence, service quality, and productivity.
- Oversaw budgeting and expense control, supporting branch profitability and financial discipline.
- Monitored performance reports, using branch data to guide decisions and corrective action.
- Partnered with leadership to execute growth initiatives, expand business opportunities, and support market presence.
- Managed branch budget effectively, ensuring optimal resource allocation and cost control measures were in place.
- Coordinated with corporate leadership to align branch goals with company objectives, ensuring a unified business strategy across all locations.
- Enhanced branch performance by implementing effective management strategies and streamlining operations.
Strategic Sales Director
2 Years 5 Months- Developed strategic sales plans to grow freight and logistics revenue across assigned portfolio.
- Managed customer relationships to identify supply chain needs and deliver tailored transportation solutions.
- Collaborated with operations and pricing teams to align service commitments with market opportunities.
- Analyzed pipeline activity and account performance to prioritize high-value prospects and renewals.
- Drove cross-functional collaboration between the sales team and operations to ensure seamless execution on shared objectives.
- Implemented innovative sales strategies for increased market penetration and customer satisfaction.
General Manager Transportation Sales & Operations
21 Years 8 Months- Managed financial performance, monitoring budgets, forecasts, and profitability across assigned operations.
- Led cross-functional teams to improve productivity, accountability, and customer response times.
- Directed daily operations, aligning service levels, staffing, and workflow execution with business objectives.
- Implemented performance standards, coaching managers to elevate team execution and retention.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
General Manager of Operations
2 Years 9 Months- Directed daily operations, aligning staffing, service standards, and workflow priorities. 2. Oversaw budget planning and expense control to support profit improvement initiatives. 3. Led hiring, training, and performance coaching to enhance cross-functional team capabilities. 4. Implemented process improvements to strengthen efficiency and service consistency. 5. Monitored key performance indicators to identify performance gaps and develop actionable plans. 6. Coordinated vendor relationships, inventory oversight, and supply chain continuity. 7. Resolved escalated customer concerns while maintaining service quality standards. 8. Collaborated with leadership on business planning, compliance, and operational goals.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Account Executive Intermodal Sales
1 Year 1 Month- Prospected new business opportunities through outbound outreach, referrals, and market research.
- Managed customer accounts, identifying freight solutions aligned with shipment requirements and service expectations.
- Provided end to end operations working directly with drayage and railroad partners to meet customer expectations.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Business Development Executive
2 Years 11 Months- Managed consultative sales conversations to align freight solutions with customer supply chain requirements.
- Developed competitive pricing proposals supporting intermodal, truckload, and logistics service opportunities.
- Prospected new transportation and logistics accounts through cold outreach, referrals, and targeted market research.
- Maintained accurate CRM records for pipeline stages, customer interactions, and follow-up activities.
- Collaborated with operations teams to ensure service commitments matched customer expectations and capacity.
Education
- Business Administration
Skills
Sales team development
Revenue growth
P&L Management
Sales and operations training and leadership
Account management
Operational policies
Operating procedures and policies
Change management
Decision-making
Timeline
Director of Sales
RL Global Logistics
10.2018 - CurrentRead More
Regional Director of Sales and Operations
JB Hunt Transport
10.2015 - 10.2018Read More
Strategic Sales Director
CH Robinson
04.2013 - 09.2015Read More
General Manager Transportation Sales & Operations
CH Robinson
01.1994 - 09.2015Read More
General Manager of Operations
The Viking Corporation
02.1992 - 11.1994Read More
Account Executive Intermodal Sales
CH Robinson
12.1990 - 01.1992Read More
Business Development Executive
The Hub Group
01.1988 - 12.1990Read More
Franklin College
from Business Administration
Read More