Ricardo Hidalgo
Arlington,TX
Summary
Accomplished industry leader offering many years of management expertise, seeking a long-term employment opportunity where I can use my skills and talents, as well as to further enhance my skills and knowledge.
Overview
26
26
years of professional experience
Work History
Director of Sales
You Drive Auto
Dallas , TX
01.2023 - 11.2024
- Responsible for Sales Training for newly hired salespeople and low producers
- Decision maker for underwriting exceptions
- Held Daily Morning Meetings with all Stores Via Teams
- Responsible for Training New Hires Sales via Teams
- Responsible for Training BDC Sales Team, via Teams
- Took Part in Daily Meetings with all Inventory Buyers
- Part of Inventory Management team
- Part of Weekly Meetings with Marketing department
- Resolved customer complaints regarding sales and service.
- Implemented sales training programs that are aligned with the company's goals and strategies.
- Ensured compliance with all legal and regulatory requirements related to sales activities.
- Cultivated strong professional relationships with local repair shops and suppliers and key clients to drive long-term business development.
Regional Manager
You Drive Auto
01.2020 - 01.2023
- Responsible for the Hiring most of the staff including all sales reps and office manager
- Underwriting all deals from all stores
- Randomly visited stores in Texas as needed
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Maximized branch revenue by optimizing daily operations.
- Worked with cross-functional teams to achieve goals.
Sales Manager
You Drive Auto
01.2020 - 12.2020
- Responsible for running the store, new hires, firing bad previous employees
- Managed 4 sales reps, 2 shop mechanics, 2 cashiers, 1 office manager and 2 collectors
- Added to the company’s bank account to write checks for various expenses
General Manager
Discount Motors (Moritz Partners)
01.2015 - 12.2020
- Focused on store performance and accountability
- Responsible for hiring and firing salespeople, cashiers, porters, collections staff and managers
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained relationships with local Auto mechanic shops, Auto body shops, Auto detail shops to obtain the best pricing on supplies and materials.
Regional Manager
Paaco Automotive Group
01.1999 - 12.2015
- Started as a sales rep and worked up to regional manager over 13 Texas stores
- Worked with new ownership for about 2 years after the original owners sold the company
Education
Red Flag Rules For Automobile Sales
Texas Dmv
On Line07-2023
Attended -
ATP Flight School
Arlington, Tx01.2010
Attended -
Grand Cardone Sales Workshop
On Line01.2005
Attended -
Leonard School of Real Estate
Arlington, Texas01.1999
Graduated -
Bowie High School
El Paso, Texas01.1987
Skills
- Sales training and leadership
- Supplier sourcing
- Social media marketing
- Sales leadership and training
- Sales team training
- Operations management
- Customer experiences
- Change implementation
- Financial document control
- Process redesign
- Team oversight
- Total quality management
- Customer relations
- Sales team development
- Customer retention
- Performance evaluations
- Staffing
- Employee development
- Staff supervision
- Staff-retention programs
- Sales pipeline management
- Deal closing
References
- Miki Moreno, You Drive Owner, 239-537-2433
- Ignacio Varela Discount Motors, 469-487-6439
- Ernestina Flores, HR You Drive, 469-954-1123
- Jamie Nobles, Discount Motors, 817-265-2327
- Mario Ybarra, GM Discount Motors, 817-319-2790
Languages
Spanish
Native/ Bilingual
Timeline
Director of Sales
You Drive Auto
01.2023 - 11.2024
Regional Manager
You Drive Auto
01.2020 - 01.2023
Sales Manager
You Drive Auto
01.2020 - 12.2020
General Manager
Discount Motors (Moritz Partners)
01.2015 - 12.2020
Regional Manager
Paaco Automotive Group
01.1999 - 12.2015
Red Flag Rules For Automobile Sales
Texas Dmv
Attended -
ATP Flight School
Attended -
Grand Cardone Sales Workshop
Attended -
Leonard School of Real Estate
Graduated -
Bowie High School