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Associate Principal Engineer

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Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

I thoroughly enjoy working at DMBA as a Customer Support Representative in Enrollment, Retirement and HSA. This employment has been a tremendous blessing in my life. I love DMBA, it's associates, and the participants that I get to work with each day. Working for this amazing company has fulfilled and enriched my life immensely. Being a part of something this important is truly a gift.
I work hard to be the best that I can be to honor, respect and live up to DMBA's Values and Purpose.
Throughout my employment with DMBA, I have aspired to being in a role where I could work with employers and members to train them, assist them and support them in understanding and optimizing their DMBA benefits. I care for our participants and have great joy in serving them. My deep desire is to support the mission of the Church of Jesus Christ of Latter Day Saints and it's affiliates by helping our plan participants be healthy and prepare for retirement.
I enjoy public speaking and I work extremely well at presentation. I am in a position in my life where travel for my work is welcomed, and I have the support of my spouse and my grown family as I do so.
I leverage 20+ years of experience optimizing productivity, efficiency and service quality. Highly dependable, ethical, and reliable, with understanding and proficiency in our plans, policies, and guidelines. Adept at supporting key leadership with advanced organizational, technical, and business acumen. Collaborative and driven, with skill in ensuring operational and service excellence.

I am eager, diligent hardworking mother of four a who Is Dedicated Customer Service.and I have a background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. And looking to Grow.

Motivated and reliable individual seeking an Electrical Apprenticeship, with a strong interest in developing practical skills in electrical installation, maintenance, testing, and fault-finding. Safety-conscious, with an understanding of safe work practices, and a commitment to quality workmanship. A logical problem-solver with good manual dexterity, strong attention to detail, and the ability to follow instructions and technical guidance. Works well in a team environment, communicates effectively, and is eager to learn from experienced electricians, while building a long-term career within an innovative and professional electrical company.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Chris Burton

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Customer Service Representative

Administration Assistant

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Administration Assistant

Customer Service Representative

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