Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Chris Campbell

Virginia Beach,va

Summary

Experienced in the service industry with over 20 years of different and myriad backgrounds in every category someone would want in the restaurant industry. Tireless, hardworking, conscientious, and above all willing to put the team and the customer first, in all things. Willing to learn new tactics and schemes, and willing to gel with a solid team. Dedicated to putting a professional, diligent, and courteous face to any organization to which he a part.

Overview

25
25
years of professional experience

Work History

Server/General Manager of Food Service

Prime 54 Chophouse and Lounge
03.2024 - Current

As a server, was instrumental in guest satisfaction, catering to guest's orders and expectations, performing front of house tasks like order taking and food running, and ensuring the best experience for all in a fine dining atmosphere.

As a manager, orchestrated schedules, front of house expectations, and service to customers from open to close. Managed hiring and training of staff, money counts, inventory, and general tasks required to ensure smooth business. Filled in for other staff as needs required, and administrated all issues with our skill machines and gaming lodge while fielding questions and solving problems as to their operation.

Customer Service Representative

Aldi
03.2020 - Current

Assisted in accurate stocking, dating, and labeling of items to be sold.

Maintained inventory of the store through organization and tracking by daily logs and item checks

Acted as a top tier cashier, and met and exceeded benchmarks set by company through efficiency, timeliness, and customer satisfaction.

Server/Shift Lead

Applebee's
05.2006 - 09.2024

Assisted guest via taking accurate orders, accommodating needs and desires, and giving exemplary service.

Helped managed shifts through on the job supervision, assistance, and advice to all staff. Led the team in training and policy initiatives and was a key role in all new hire orientations.

Spearheaded workshops in the Hampton Roads region to all affiliated stores designed to reinforce protocol and enact new service regimens to better provide guest satisfaction and retention.

Intern

City of Norfolk Police Department
06.2005 - 08.2005

As a member of the Strategic Development department, assessed reports, logged departmental memos, and proofread documents that pertained to the entirety of the police force.

Orchestrated reviews and revisions of the filing system of the department.

Researched and graphed analysis of statistics utilized by superiors to disseminate amongst police staff to better understand criminal patterns.

Shadowed departments to better understand the legal system.

Crew Chief

McDonald's
06.2000 - 08.2002

Prepared food at the highest standard and efficiency in the company.

Assisted guests through food preparation, cashiering, and sanitation.

Trained new staff, led said staff in competitions designed to improve guest satisfaction, and exceeded all metrics for customer service and efficiency.

Education

Bachelor of Arts - English Literature

University of Virginia
Charlottesville, VA
05-2007

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Safe food handling
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Sales techniques

Timeline

Server/General Manager of Food Service

Prime 54 Chophouse and Lounge
03.2024 - Current

Customer Service Representative

Aldi
03.2020 - Current

Server/Shift Lead

Applebee's
05.2006 - 09.2024

Intern

City of Norfolk Police Department
06.2005 - 08.2005

Crew Chief

McDonald's
06.2000 - 08.2002

Bachelor of Arts - English Literature

University of Virginia
Chris Campbell