Chris Carter
Alexandria,VA
Summary
Investigative professional with extensive experience in managing and resolving complex cases. Proven ability to analyze data, identify patterns, and implement effective solutions. Known for fostering team collaboration and adapting to evolving challenges, ensuring reliable and impactful results. Key skills include critical thinking and effective communication.
Overview
14
14
years of professional experience
Work History
Investigative Program Specialist
Customs and Border Protection
Washington, DC
03.2023 - Current
- Serves as the primary investigative point of contact for agency personnel conducting serious noncriminal investigations into integrity or misconduct allegations.
- Reviews investigative materials, reports, statements, evidence, documents, and other items, to ensure investigative sufficiency and adherence to policies and procedures.
- Prepares detailed briefings, seminars, and training sessions to internal employees to explain report writing standards and documentation of investigative activities of highly complex investigations.
- Deployed as part of an investigative team that responded to the tragic shooting at Robb Elementary School in Uvalde, Texas. Our team interviewed victims and witnesses; collected and viewed extensive video footage; analyzed data obtained from the Texas Department of Public Safety; produced a comprehensive timeline; produced an exhaustive report of the findings; and hosted personal meetings with affected families and first responders about the findings of the investigation.
Supervisory Investigative Analyst
INTERPOL Washington
Washington, DC
02.2022 - 03.2023
- Served as an expert and authority in pursuing investigative leads pertaining to planned terrorist activities in the United States, including threats against transportation industries, vehicles and facilities, as well as threats to use of any of these as weapons.
- Worked closely with investigators and analysts to develop profile data and trend analyses, establishing and maintaining liaisons with key officials to obtain information about program and operational activities, and facilitating communication between Interpol Washington and members of the justice system and law enforcement community in order to contribute to ongoing and completed investigations.
- Assigned investigative cases to staff, making adjustments as needed to ensure timely accomplishment of tasks, reviewing reports and other finished products, and assessing the effectiveness of staff in meeting the agency's assigned mission.
Supervisory Inspections and Compliance Specialist
Immigration and Customs Enforcement
Washington, DC
12.2016 - 02.2022
- Served as the senior advisor evaluating detention and holding facilities’ compliance with the Prison Rape Elimination Act regulation to ensure facilities were prepared to prevent, detect and respond to allegations of sexual abuse; provided written reports with detailed findings and recommendations to internal stakeholders and external agencies.
- Directed administrative investigations into the death of detainees in custody to include reviewing security footage and detention and medical files, preparing a timeline of events, and developing a witness list to conduct interviews; provided briefings for executive management on egregious findings.
- Reviewed the quality of staffs’ work products to ensure they aligned with the mission and goals of the agency, and provided coaching sessions with staff to further their professional growth and development.
- Provided ongoing training on updates to regulations, processes and procedures.
Team Lead
Department of Homeland Security
Washington DC, DC
05.2016 - 12.2016
- Conducted region-wide studies, analyzed findings and made recommendations on substantive operating programs, involving missions of DHS and the intelligence community, related to the effectiveness of interagency information sharing.
- Ensured analytical studies and recommendations were consistent with DHS policy and processes and that analytical methods applied were appropriate for addressing the issues under review.
- Routinely delivered briefings to senior managers to encourage understanding and acceptance of controversial findings and recommendations.
- Led and evaluated the collection, processing, analysis, and dissemination of intelligence information to and from the FBI, along with other authorized partners, to support the prevention of acts of terrorism or other crimes.
- Ensured that information was shared responsibility to safeguard sensitive information and to protect privacy, civil liberties, and national security.
Senior Program Analyst
Department of Justice
Arlington, VA
04.2015 - 05.2016
- Conducted audits and reviews of the Department of Justice Civil Rights Division and Office of Community Oriented Policing Services, specifically grants awarded to state and local police departments.
- Lead audit teams through all phases of the audit from the initiation through the issuance of the final report, in accordance with government auditing standards and internal audit procedures.
- Analyzed and evaluated the effectiveness of program operations in meeting established regulations and guidelines.
- Developed methods and new lines of inquiry for gathering information and ensured that audit documentation was properly stored and using an electronic filing system.
- Prepared audit reports, including audit findings and recommendations, and reviewed correction actions on those findings to determine their adequacy.
Program Analyst
Department of State
Washington, DC
08.2014 - 04.2015
- Maintained day-to-day liaison with State Department-designated sponsors on all aspects of the Exchange Visitor Program (EVP), including monitoring and enforcing all aspects of designated sponsor compliance with established Department policy, statutory and regulatory requirements
- Responded efficiently to all complaints or incidents received, with the paramount goal of ensuring the health, safety and welfare of EVP participants.
- Conducted annual evaluations of EVP sponsors through on-site reviews consisting of interviews with program officials, foreign nationals, community group members, and in-depth file and documentation reviews.
- Prepared formal compliance reports, including recommendations to improve EVP sponsor performance and to address areas of concern.
- Routinely drafted white papers on current and emerging issues and trends affecting designated EVP sponsor operations and performance, to determine critical compliance areas requiring additional oversight and technical assistance.
Compliance Adjudicator
Immigration and Customs Enforcement
Arlington, VA
11.2011 - 08.2014
- Monitored colleges and trade schools enrolled in the Student and Exchange Visitor Program for potential compliance or fraud-related issues.
- Conducted out-of-cycle reviews in instances of fraud or noncompliance, by requesting documentation and evidence to assess the issue, and scheduling site visits to evaluate the school facilities, interview administrators and review files; detailed findings in an investigative report
- Issued Notices of Intent to Withdraw or Remedial Action Plans, in accordance with policy and regulations.
- Testified before administrative law judges on the facts of investigative cases that led to extradition proceedings.
Education
Bachelor's degree - Computer Information Systems
James Madison University
Harrisonburg, VASkills
- Case management
- Staff development
- Report preparation
- Program management
- Process improvements
Accomplishments
- Collaborated with team of six in the development of the ICE PREA audit program.
- Recipient of the Secretary's Commendation Award in 2024 for investigative work leading to development of a comprehensive final report concerning the CBP response to the shooting at the Robb Elementary School in Uvalde, Texas.
Timeline
Investigative Program Specialist
Customs and Border Protection
03.2023 - Current
Supervisory Investigative Analyst
INTERPOL Washington
02.2022 - 03.2023
Supervisory Inspections and Compliance Specialist
Immigration and Customs Enforcement
12.2016 - 02.2022
Team Lead
Department of Homeland Security
05.2016 - 12.2016
Senior Program Analyst
Department of Justice
04.2015 - 05.2016
Program Analyst
Department of State
08.2014 - 04.2015
Compliance Adjudicator
Immigration and Customs Enforcement
11.2011 - 08.2014
Bachelor's degree - Computer Information Systems
James Madison University