Chris Castillo
Grand Rapids,MI
Summary
Dynamic CRM Specialist with a proven track record at Re-Bath Of Grand Rapids, adept at leveraging Salesforce to enhance customer engagement strategies. A licensed contractor in Michigan, skilled in project management and data analysis, I excel in identifying improvement opportunities while fostering strong client relationships.
Overview
28
28
years of professional experience
Work History
CRM Specialist
Re-Bath Of Grand Rapids
03.2025 - Current
Supported Team In Maintaining Accurate Customer Records
Analyzed Customer Feedback For Improvement
Salesforce
Monday
Licensed Builder/Owner
CRC Construction
04.1999 - Current
Residential New/Remodel Construction Contractor
Account/Project Manager/Technician
Vierson Boiler & Repair Co.
09.2011 - 10.2018
Manage Customer Accounts
Project Management
ASME Certification
Boiler Repair-Inspection-Diagnose
Custom Cabinet/Countertop Fabricator-Installer
Handorn Inc.
09.1997 - 08.1999
Continued Subcontracting for Handorn until August of 2005
Instrumental In Development Of The Solid Surface Department
Use of Numerous Power And Hand Tools
Education
MBA - Business Management
Ferris State University
Big Rapids, MI05-2013
Certificate Of In Project Mgmt. Tools And Concepts - Project Management
Ferris State University
Big Rapids, MI05-2013
BBA - Business Administration
Ferris State University
Big Rapids, MI05-2010
Skills
Microsoft Office Suite
Licensed Contractor In The State Of Michigan
Certificate Of Project Management Tools And Concepts
Sales Force
Monday
Timeline
CRM Specialist
Re-Bath Of Grand Rapids
03.2025 - Current
Account/Project Manager/Technician
Vierson Boiler & Repair Co.
09.2011 - 10.2018
Licensed Builder/Owner
CRC Construction
04.1999 - Current
Custom Cabinet/Countertop Fabricator-Installer
Handorn Inc.
09.1997 - 08.1999
MBA - Business Management
Ferris State University
Certificate Of In Project Mgmt. Tools And Concepts - Project Management
Ferris State University
BBA - Business Administration
Ferris State University
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