Chris Cavanaugh
Oklahoma City,OK
Summary
Accomplished Producing Sales Manager with a proven track record at Dell Technologies, enhancing customer satisfaction and expanding market presence. Expert in sales operations and coaching, adept at securing long-term partnerships and optimizing sales processes. Demonstrated success in boosting sales performance through strategic marketing and persuasive sales techniques, achieving significant conversion rate improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Producing Sales Manager
Pipeline ROI
07.2007 - Current
- Enhanced customer satisfaction through timely issue resolution and proactive communication of product updates.
- Secured long-term business partnerships by consistently delivering exceptional service and value to clients.
- Expanded customer base by identifying new markets and conducting targeted prospecting efforts.
- Optimized sales funnel management, resulting in increased conversion rates from leads to closed deals.
Sales
Dell Technologies
06.2006 - 06.2007
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Supported sales team by creating compelling sales collateral, resulting in increased revenue.
- Boosted sales performance by developing and implementing effective sales strategies and tactics.
- Enhanced sales performance by developing targeted marketing campaigns and sales strategies.
- Collaborated with sales representatives to provide seamless transition between sales process and after-sales support.
- Utilized persuasive sales techniques to convert leads into sales.
AT&T Project Manager
West Business Services
04.2002 - 06.2006
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Maintained accurate records of all transactions related to orders, ensuring data integrity for financial reporting purposes.
- Managed high-volume orders, maintaining accuracy, timeliness, and quality in a fast-paced environment.
- Coordinated closely with cross-functional teams to ensure seamless execution of special projects or promotions impacting the order management process.
- Facilitated smooth communication among departments to optimize order processing times and maintain high service levels.
Education
Bachelor of Arts - Business, Communication And English
University of Michigan - Dearborn
12.1989
Skills
Sales operations
Sales Presentations
Sales Training
Territory Management
Sales Coaching
Contract Negotiations
Customer Service
Decision-Making
Sales processes
Sales Reporting
B to B sales
Amateur Radio
Pursuing Ham Radio License, cave GMRS License and also are a current radio enthusiast.
Collect and Restore Vintage Radiation Detecting Equipment
Collect and restore commercial and Civil Defense era radiation detection equipment. Also do some prospecting for minerals as a passtime.
Timeline
Producing Sales Manager
Pipeline ROI
07.2007 - Current
Sales
Dell Technologies
06.2006 - 06.2007
AT&T Project Manager
West Business Services
04.2002 - 06.2006
Bachelor of Arts - Business, Communication And English
University of Michigan - Dearborn
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