- DIY project and home repair
- Car maintenance and mechanics
- Landscaping and gardening
- woodworking or metalworking
Chris Chau
Katy,Texas
Summary
Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.
Overview
3
3
years of professional experience
Work History
Night Auditor
Hilton Garden Inn
10.2024 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
Cashier
Walmart
10.2023 - 09.2024
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Kept customers happy by quickly processing payments and bagging purchases
- Balanced cash drawer at beginning and end of each shift
- Stocked store shelves and end-caps with merchandise
- Engaged customers in pleasant conversation while completing cash register transactions
- Provided information to customers on products or services
Cashier
Mcdonalds
02.2023 - 08.2023
- Gave customers full attention and attended to their needs
- Informed customers of promotions and special offers to increase sales
- Addressed customer questions and complaints with professionalism
- Balanced cash drawer at beginning and end of each shift
- Bagged, boxed or wrapped products for customers
- Offered customers information about upcoming promotions and available items
- Trained new retail team members in customer service and company policies
Cashier
Marcos Pizza
04.2022 - 09.2022
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Processed refunds and exchanges for different products
- Gave customers full attention and attended to their needs
- Protected customers and met health code requirements with frequent equipment, cooler and freezer cleaning
Education
Houston Community College
Katy, TexasHighschool -
Paetow Highschool
Katy, Texas05.2022
Skills
- Payment Processing
- Check processing
- Product Recommendations
- Cash Handling
- Customer Service
- Merchandise Restocking
- Drawer management
- Teamwork and collaboration
- Customer inquiries
- Front desk operations
- Generating reports
- Night audit reports
Accomplishments
- Led a high school project to build a community garden
- Served as the to go to person for resolving workplace challenges
Interests
Timeline
Night Auditor
Hilton Garden Inn
10.2024 - Current
Cashier
Walmart
10.2023 - 09.2024
Cashier
Mcdonalds
02.2023 - 08.2023
Cashier
Marcos Pizza
04.2022 - 09.2022
Highschool -
Paetow Highschool
Houston Community College
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